[crash w/ logs] FireTV crashing in the middle of a stream (no interaction w/ plex at all)

[scumola]

Server Version#: 1.29.1.6276
Player Version#: 9.12.(something)
“Network logging” logs attached. This is just a few minutes after a crash playing the new Guardians of the Galaxy Holiday Special

Logs: https://transfer.sh/9Tz6yV/plex.log

Looking through the logs, I can see:

12-10 22:27:31.574 e: An exception occurred: java.lang.NullPointerException: Attempt to invoke interface method ‘boolean ak.m.isEmpty()’ on a null object reference
12-10 22:27:31.576 e: Stacktrace: java.lang.NullPointerException: Attempt to invoke interface method ‘boolean ak.m.isEmpty()’ on a null object reference
at lj.i0.q(SourceFile:1)
at lj.i0.i(SourceFile:32)
at lj.i0.F(SourceFile:85)
at lj.i0.g(Unknown Source:0)
at lj.i0$c.invokeSuspend(SourceFile:31)
at kotlin.coroutines.jvm.internal.a.resumeWith(SourceFile:10)
at kotlinx.coroutines.b1.run(SourceFile:119)
at kotlinx.coroutines.scheduling.a.k(SourceFile:1)
at kotlinx.coroutines.scheduling.a$c.d(SourceFile:14)
at kotlinx.coroutines.scheduling.a$c.n(SourceFile:28)
at kotlinx.coroutines.scheduling.a$c.run(Unknown Source:0)
Suppressed: kotlinx.coroutines.z0: [x2{Cancelling}@b4c4be3, Dispatchers.IO]

[DaveBinM]

Just tried to have a look at those logs via the link provided, but the link doesn’t point to anything

[Jdunbar8]

This crash happened for me too. If you need logs too just tell.

[icetoad]

This happens all the time on my FireTV Cube, been happening for years. Sometimes it happens while watching something, sometimes it happens while exiting something i just finished watching. This doesnt happen on the windows client.

oh, also happens when the firetv cube goes to screen saver for an extended period of time. I cannot say its a crash for sure in this case cause it might just be the cube forcing me back to the home screen. Its annoying though cause i might turn on music and then eventually it stops playing and it closes. I switch over to my windows client for this now and it doesnt happen with that one.

[Jdunbar8]

@scumola Can you check the link / log file as it seems to not work.