Server Version#: 1.26.0.5715
Player Version#: Fire TV 9.2.0.32520 (2df350ed)
Hi folks, my Amazon Fire TV (Cube, 1st generation I expect) recently updated to Plex 9.2.0+. Playback frequently crashes after some amount of time (multiple media; after a duration of between seconds and almost one hour, so far). When this happens, Plex gets into a loop of restarting the application (as evidenced by the splash screen animation displaying), temporarily being available (usually for a few seconds), and then crashing. Device logs attached; it appears there’s a consistent NullPointerException. Restarting the Fire TV appears to stop Plex crashing consistently, but it’s restarted (eventually) twice so far.
Representative NPE is fairly generic:
05-14 20:55:03.113 e: Stacktrace: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference
at com.plexapp.plex.utilities.r1$a.a(SourceFile:4)
at com.plexapp.plex.utilities.r1$a.rejectedExecution(SourceFile:8)
at java.util.concurrent.ThreadPoolExecutor.reject(ThreadPoolExecutor.java:814)
at java.util.concurrent.ThreadPoolExecutor.execute(ThreadPoolExecutor.java:1360)
at android.os.AsyncTask.executeOnExecutor(AsyncTask.java:623)
at com.plexapp.plex.net.a3.m(SourceFile:7)
at ie.e0.b0(SourceFile:12)
at ie.e0$c.onMessage(SourceFile:1)
at okhttp3.internal.ws.RealWebSocket.onReadMessage(SourceFile:1)
at okhttp3.internal.ws.WebSocketReader.readMessageFrame(SourceFile:8)
at okhttp3.internal.ws.WebSocketReader.processNextFrame(SourceFile:4)
at okhttp3.internal.ws.RealWebSocket.loopReader(SourceFile:2)
at okhttp3.internal.ws.RealWebSocket$connect$1.onResponse(SourceFile:14)
at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:7)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1133)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:607)
at java.lang.Thread.run(Thread.java:761)
Device logs attached; server logs captured, should they be needed. I would be happy to work with an engineer to troubleshoot this.
Plex.Fire.TV.NPE.log.1.txt (4.8 MB)
