Credit detection broken with beta 1.43.0.10162

Server Version#: 1.43.0.10162
Player Version#: 4.147.1

As the title states… With beta 1.43.0.10162, credit detection is broken. In the webui and htop, a transcoding process is started and running for a but then crashes (?) and that’s it. In the XML view, the markers entry is also not showing. It happens on 1080p/avc and 2160p/hevc files… Retriggering file analysis does not help - it starts a new transcoder process, which also just fails after a short amount of time…

Thumbnail generation works fine.

Sep 28, 2025 12:38:30.714 [128102396979968] INFO - Plex Media Scanner v1.43.0.10162-b67a664b6 - Ubuntu Dell Inc. 072T6D x86_64 - build: linux-x86_64 - GMT 02:00
Sep 28, 2025 12:38:30.714 [128102396979968] INFO - Linux version: 24.04.3 LTS (Noble Numbat), language: en-US
Sep 28, 2025 12:38:30.714 [128102396979968] INFO - Processor: 40-core Intel(R) Xeon(R) CPU E5-2640 v4 @ 2.40GHz
Sep 28, 2025 12:38:30.714 [128102396979968] INFO - /usr/lib/plexmediaserver/Plex Media Scanner -C -f /mnt/array/Filme/4K/The Ugly Stepsister/The Ugly Stepsister (2025)_4K.mkv --log-file-suffix  Credits --creditsTempDataPath /tmp/PlexCreditsDetection-136dd595-66f6-42ac-a43b-68e55e9b752f
Sep 28, 2025 12:38:30.716 [128102429679360] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.39.4, threadsafe=1
Sep 28, 2025 12:38:30.814 [128102429679360] DEBUG - [ID -1] Media part analysis: /mnt/array/Filme/4K/The Ugly Stepsister/The Ugly Stepsister (2025)_4K.mkv
Sep 28, 2025 12:38:30.814 [128102429679360] DEBUG - [MI] Opening input file: "/mnt/array/Filme/4K/The Ugly Stepsister/The Ugly Stepsister (2025)_4K.mkv"
Sep 28, 2025 12:38:30.814 [128102429679360] DEBUG - [FFMPEG] - Opening '/mnt/array/Filme/4K/The Ugly Stepsister/The Ugly Stepsister (2025)_4K.mkv' for reading
Sep 28, 2025 12:38:30.814 [128102429679360] DEBUG - [FFMPEG] - Setting default whitelist 'file,crypto,data'
Sep 28, 2025 12:38:30.829 [128102429679360] DEBUG - [FFMPEG] - Format matroska,webm probed with size=2048 and score=100
Sep 28, 2025 12:38:30.846 [128102429679360] DEBUG - [FFMPEG] - st:0 removing common factor 1000000 from timebase
Sep 28, 2025 12:38:30.846 [128102429679360] DEBUG - [FFMPEG] - Unknown Block Addition Mapping type 0x68766345, value 0, name ""
Sep 28, 2025 12:38:30.846 [128102429679360] WARN - [FFMPEG] - Invalid Block Addition value 0x0 for unknown Block Addition Mapping type 68766345, name ""
Sep 28, 2025 12:38:30.846 [128102429679360] DEBUG - [FFMPEG] - st:1 removing common factor 1000000 from timebase
Sep 28, 2025 12:38:30.846 [128102429679360] DEBUG - [FFMPEG] - st:2 removing common factor 1000000 from timebase
Sep 28, 2025 12:38:30.846 [128102429679360] DEBUG - [FFMPEG] - st:3 removing common factor 1000000 from timebase
Sep 28, 2025 12:38:30.846 [128102429679360] DEBUG - [FFMPEG] - Before avformat_find_stream_info() pos: 3797 bytes read:34397 seeks:2 nb_streams:4
Sep 28, 2025 12:38:30.847 [128102429679360] DEBUG - [FFMPEG] - nal_unit_type: 32(VPS), nuh_layer_id: 0, temporal_id: 0
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Decoding VPS
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Main 10 profile bitstream
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - nal_unit_type: 33(SPS), nuh_layer_id: 0, temporal_id: 0
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Decoding SPS
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Main 10 profile bitstream
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Decoding VUI
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - nal_unit_type: 34(PPS), nuh_layer_id: 0, temporal_id: 0
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Decoding PPS
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - nal_unit_type: 39(SEI_PREFIX), nuh_layer_id: 0, temporal_id: 0
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Decoding SEI
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - nal_unit_type: 39(SEI_PREFIX), nuh_layer_id: 0, temporal_id: 0
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Decoding SEI
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - For transform of length 32, inverse, mdct_float, flags: [aligned, out_of_place], found 3 matches:
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     1: 
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - mdct_inv_float_avx2 - type: mdct_float, len: [16, ∞], factors[2]: [2, any], flags: [aligned, out_of_place, inv_only], prio: 544
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     2: 
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - mdct_inv_float_c - type: mdct_float, len: [2, ∞], factors[2]: [2, any], flags: [unaligned, out_of_place, inv_only], prio: 96
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     3: 
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - mdct_naive_inv_float_c - type: mdct_float, len: [2, ∞], factors[2]: [2, any], flags: [unaligned, out_of_place, inv_only], prio: -130976
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - For transform of length 16, inverse, fft_float, flags: [aligned, inplace, preshuf, asm_call], found 2 matches:
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     1: 
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - fft16_asm_float_fma3 - type: fft_float, len: 16, factor: 2, flags: [aligned, inplace, out_of_place, preshuf, asm_call], prio: 512
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     2: 
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - fft16_asm_float_avx - type: fft_float, len: 16, factor: 2, flags: [aligned, inplace, out_of_place, preshuf, asm_call], prio: 480
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - Transform tree:
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - mdct_inv_float_avx2 - type: mdct_float, len: 32, factors[2]: [2, any], flags: [aligned, out_of_place, inv_only]
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - fft16_asm_float_fma3 - type: fft_float, len: 16, factor: 2, flags: [aligned, inplace, out_of_place, preshuf, asm_call]
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - For transform of length 64, inverse, mdct_float, flags: [aligned, out_of_place], found 3 matches:
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     1: 
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - mdct_inv_float_avx2 - type: mdct_float, len: [16, ∞], factors[2]: [2, any], flags: [aligned, out_of_place, inv_only], prio: 544
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     2: 
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] - mdct_inv_float_c - type: mdct_float, len: [2, ∞], factors[2]: [2, any], flags: [unaligned, out_of_place, inv_only], prio: 96
Sep 28, 2025 12:38:30.851 [128102429679360] DEBUG - [FFMPEG] -     3: 
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] - mdct_naive_inv_float_c - type: mdct_float, len: [2, ∞], factors[2]: [2, any], flags: [unaligned, out_of_place, inv_only], prio: -130976
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] - For transform of length 32, inverse, fft_float, flags: [aligned, inplace, preshuf, asm_call], found 2 matches:
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] -     1: 
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] - fft32_asm_float_fma3 - type: fft_float, len: 32, factor: 2, flags: [aligned, inplace, out_of_place, preshuf, asm_call], prio: 512
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] -     2: 
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] - fft32_asm_float_avx - type: fft_float, len: 32, factor: 2, flags: [aligned, inplace, out_of_place, preshuf, asm_call], prio: 480
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] - Transform tree:
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] -     
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] - mdct_inv_float_avx2 - type: mdct_float, len: 64, factors[2]: [2, any], flags: [aligned, out_of_place, inv_only]
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] -     
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] -     
Sep 28, 2025 12:38:30.852 [128102429679360] DEBUG - [FFMPEG] - fft32_asm_float_fma3 - type: fft_float, len: 32, factor: 2, flags: [aligned, inplace, out_of_place, preshuf, asm_call]
Sep 28, 2025 12:38:30.853 [128102429679360] DEBUG - [FFMPEG] - first_dts 0 not matching first dts NOPTS (pts 0, duration 41) in the queue
Sep 28, 2025 12:38:30.971 [128102429679360] WARN - [FFMPEG] - Could not find codec parameters for stream 2 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (20000000) and 'probesize' (20000000) options
Sep 28, 2025 12:38:30.971 [128102429679360] WARN - [FFMPEG] - Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (20000000) and 'probesize' (20000000) options
Sep 28, 2025 12:38:30.972 [128102429679360] DEBUG - [FFMPEG] - After avformat_find_stream_info() pos: 8527861 bytes read:8577917 seeks:2 frames:2355
Sep 28, 2025 12:38:30.983 [128102429679360] DEBUG - [MI]  *  [mkv hevc/dca] Duration: 6541941ms, 3840x2160 (1.777778) 24.000fps, bitrate=88283kbps, audio channels=6, optimizedForStreaming=0 ("/mnt/array/Filme/4K/The Ugly Stepsister/The Ugly Stepsister (2025)_4K.mkv")
Sep 28, 2025 12:38:30.983 [128102429679360] DEBUG - [MI] Importing 12 media chapters.
Sep 28, 2025 12:38:30.983 [128102429679360] DEBUG - [MI] Chapters had generic titles, clearing.
Sep 28, 2025 12:38:30.984 [128102429679360] DEBUG - [MI] Closing input file: "/mnt/array/Filme/4K/The Ugly Stepsister/The Ugly Stepsister (2025)_4K.mkv"
Sep 28, 2025 12:38:30.991 [128102429679360] DEBUG - [JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/mnt/appdata1/Library/Application\ Support/Plex\ Media\ Server/Codecs/cf7e611-580b18dbc1ce38ef1c15aaf8-linux-x86_64/' "/usr/lib/plexmediaserver/Plex Transcoder" -codec:v hevc -y -threads 20 -skip_frame noref -ss 5887 -i "/mnt/array/Filme/4K/The Ugly Stepsister/The Ugly Stepsister (2025)_4K.mkv" -vf "[in]fps=0.5,scale=w=320:h=320:force_original_aspect_ratio=increase,showinfo[out]" -vsync passthrough -f image2 "thumb-%05d.jpeg"
Sep 28, 2025 12:38:30.991 [128102429679360] DEBUG - [JobRunner] In directory: "/tmp/PlexCreditsDetection-136dd595-66f6-42ac-a43b-68e55e9b752f"
Sep 28, 2025 12:38:30.991 [128102429679360] DEBUG - [JobRunner] Jobs: Starting child process with pid 41079
Sep 28, 2025 12:41:21.059 [128102429679360] ERROR - BufferingLineReader: failed to read line (error: -1)
Sep 28, 2025 12:41:21.059 [128102399761152] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 41079 is 0 (success)

Anything new on this one? @chris_decker08? :slight_smile:

I will file an issue, any chance you can provide a small sample? It seems to be unhappy about your subtitles and im not sure if we are missing support or it used to not care as much.

1 Like

I will pm you a small sample of that file!

It seems it’s missing something; nothing has changed on my media side.

Ah, I see I can not send you a PM… Could you please send me one, so I can attach a link to the sample?

Does this build resolve things for you?

I will try this build and report back! Thanks!