Hey there,
I’m hoping someone can shed some light on an issue I’ve been having with the new credits detection feature. By and large, the feature has been working perfectly, but I’ve been having an issue with a few episodes of a particular show.
For context, I have two versions of the show in my library, a 480p x264 version, and a 1080p x265 upscaled version.
For most episodes, credit detection works flawlessly, but no matter what I do, I cannot get credit detection to work with a few specific episodes of the show. The logs seem to indicate that upon analyzing the episodes, the credit detection for episodes 8, 14 and 22 of season 3 get skipped due to a ‘mis-matching media’ error (full log attached below).
When I tried removing one of the versions of each episode from my library, credit detection seemed to work, but upon adding them back and analyzing again, it detected the mismatch, and then (super annoyingly), removed the existing markers in the XML file.
As far as I can see, the file names match perfectly, so I am at a loss. Any help would be appreciated!
Server Version#: 1.31.0.6654
Player Version#: Windows App 1.64.2.3546-5107ec40
Example File Names
Star.Trek.Voyager.S03E08.Future’s.End.Part.I.480p.h264.mkv
Star.Trek.Voyager.S03E08.Future’s.End.Part.I.1080p.h265.mkv
Log
Feb 19, 2023 03:04:03.213 [9156] Debug — [Req#3d97a/CreditsDetectionManager] Running credits detection for item 5212
Feb 19, 2023 03:04:03.214 [9156] Debug — [Req#3d97a/CreditsDetectionManager] Skipping credits detection for item 5212. Already up to date.
Feb 19, 2023 03:04:03.504 [9156] Debug — [Req#3da92/CreditsDetectionManager] Running credits detection for item 5213
Feb 19, 2023 03:04:03.504 [9156] Debug — [Req#3da92/CreditsDetectionManager] Skipping credits detection for item 5213. Already up to date.
Feb 19, 2023 03:04:03.761 [9156] Debug — [Req#3db94/CreditsDetectionManager] Running credits detection for item 5214
Feb 19, 2023 03:04:03.761 [9156] Debug — [Req#3db94/CreditsDetectionManager] Skipping credits detection for item 5214. Already up to date.
Feb 19, 2023 03:04:04.015 [9156] Debug — [Req#3dca6/CreditsDetectionManager] Running credits detection for item 5215
Feb 19, 2023 03:04:04.015 [9156] Debug — [Req#3dca6/CreditsDetectionManager] Skipping credits detection for item 5215. Already up to date.
Feb 19, 2023 03:04:04.259 [9156] Debug — [Req#3dd9e/CreditsDetectionManager] Running credits detection for item 5216
Feb 19, 2023 03:04:04.259 [9156] Debug — [Req#3dd9e/CreditsDetectionManager] Skipping credits detection for item 5216. Already up to date.
Feb 19, 2023 03:04:04.513 [9156] Debug — [Req#3dea3/CreditsDetectionManager] Running credits detection for item 5217
Feb 19, 2023 03:04:04.513 [9156] Debug — [Req#3dea3/CreditsDetectionManager] Skipping credits detection for item 5217. Already up to date.
Feb 19, 2023 03:04:04.770 [9156] Debug — [Req#3dfb5/CreditsDetectionManager] Running credits detection for item 5218
Feb 19, 2023 03:04:04.770 [9156] Debug — [Req#3dfb5/CreditsDetectionManager] Skipping credits detection for item 5218. Already up to date.
Feb 19, 2023 03:04:05.030 [9156] Debug — [Req#3e0a7/CreditsDetectionManager] Doing expensive tags write for ‘Future’s End, Part 1’ because something changed.
Feb 19, 2023 03:04:05.031 [9156] Debug — [Req#3e0a7/CreditsDetectionManager] Removed existing marker for mis-matching media items
Feb 19, 2023 03:04:05.031 [9156] Error — [Req#3e0a7/CreditsDetectionManager] Mis-matching media items detected, skipping
Feb 19, 2023 03:04:05.272 [9156] Debug — [Req#3e17e/CreditsDetectionManager] Running credits detection for item 5220
Feb 19, 2023 03:04:05.272 [9156] Debug — [Req#3e17e/CreditsDetectionManager] Skipping credits detection for item 5220. Already up to date.
Feb 19, 2023 03:04:05.519 [9156] Debug — [Req#3e39f/CreditsDetectionManager] Running credits detection for item 5221
Feb 19, 2023 03:04:05.519 [9156] Debug — [Req#3e39f/CreditsDetectionManager] Skipping credits detection for item 5221. Already up to date.
Feb 19, 2023 03:04:05.778 [9156] Debug — [Req#3e4d3/CreditsDetectionManager] Running credits detection for item 5222
Feb 19, 2023 03:04:05.778 [9156] Debug — [Req#3e4d3/CreditsDetectionManager] Skipping credits detection for item 5222. Already up to date.
Feb 19, 2023 03:04:06.128 [9156] Debug — [Req#3e63b/CreditsDetectionManager] Running credits detection for item 5223
Feb 19, 2023 03:04:06.128 [9156] Debug — [Req#3e63b/CreditsDetectionManager] Skipping credits detection for item 5223. Already up to date.
Feb 19, 2023 03:04:06.434 [9156] Debug — [Req#3e7be/CreditsDetectionManager] Running credits detection for item 5224
Feb 19, 2023 03:04:06.434 [9156] Debug — [Req#3e7be/CreditsDetectionManager] Skipping credits detection for item 5224. Already up to date.
Feb 19, 2023 03:04:06.737 [9156] Debug — [Req#3e92a/CreditsDetectionManager] Doing expensive tags write for ‘Alter Ego’ because something changed.
Feb 19, 2023 03:04:06.737 [9156] Debug — [Req#3e92a/CreditsDetectionManager] Removed existing marker for mis-matching media items
Feb 19, 2023 03:04:06.737 [9156] Error — [Req#3e92a/CreditsDetectionManager] Mis-matching media items detected, skipping
Feb 19, 2023 03:04:07.050 [9156] Debug — [Req#3ea8c/CreditsDetectionManager] Running credits detection for item 5226
Feb 19, 2023 03:04:07.050 [9156] Debug — [Req#3ea8c/CreditsDetectionManager] Skipping credits detection for item 5226. Already up to date.
Feb 19, 2023 03:04:07.359 [9156] Debug — [Req#3ec11/CreditsDetectionManager] Running credits detection for item 5227
Feb 19, 2023 03:04:07.359 [9156] Debug — [Req#3ec11/CreditsDetectionManager] Skipping credits detection for item 5227. Already up to date.
Feb 19, 2023 03:04:07.685 [9156] Debug — [Req#3edbc/CreditsDetectionManager] Running credits detection for item 5228
Feb 19, 2023 03:04:07.686 [9156] Debug — [Req#3edbc/CreditsDetectionManager] Skipping credits detection for item 5228. Already up to date.
Feb 19, 2023 03:04:08.015 [9156] Debug — [Req#3ef22/CreditsDetectionManager] Running credits detection for item 5229
Feb 19, 2023 03:04:08.016 [9156] Debug — [Req#3ef22/CreditsDetectionManager] Skipping credits detection for item 5229. Already up to date.
Feb 19, 2023 03:04:08.322 [9156] Debug — [Req#3f029/CreditsDetectionManager] Running credits detection for item 5230
Feb 19, 2023 03:04:08.323 [9156] Debug — [Req#3f029/CreditsDetectionManager] Skipping credits detection for item 5230. Already up to date.
Feb 19, 2023 03:04:08.661 [9156] Debug — [Req#3f198/CreditsDetectionManager] Running credits detection for item 5231
Feb 19, 2023 03:04:08.661 [9156] Debug — [Req#3f198/CreditsDetectionManager] Skipping credits detection for item 5231. Already up to date.
Feb 19, 2023 03:04:09.102 [9156] Debug — [Req#3f32e/CreditsDetectionManager] Running credits detection for item 5232
Feb 19, 2023 03:04:09.102 [9156] Debug — [Req#3f32e/CreditsDetectionManager] Skipping credits detection for item 5232. Already up to date.
Feb 19, 2023 03:04:09.428 [9156] Debug — [Req#3f4b3/CreditsDetectionManager] Doing expensive tags write for ‘Real Life’ because something changed.
Feb 19, 2023 03:04:09.428 [9156] Debug — [Req#3f4b3/CreditsDetectionManager] Removed existing marker for mis-matching media items
Feb 19, 2023 03:04:09.428 [9156] Error — [Req#3f4b3/CreditsDetectionManager] Mis-matching media items detected, skipping
Feb 19, 2023 03:04:09.741 [9156] Debug — [Req#3f5fc/CreditsDetectionManager] Running credits detection for item 5234
Feb 19, 2023 03:04:09.741 [9156] Debug — [Req#3f5fc/CreditsDetectionManager] Skipping credits detection for item 5234. Already up to date.
Feb 19, 2023 03:04:10.046 [9156] Debug — [Req#3f748/CreditsDetectionManager] Running credits detection for item 5235
Feb 19, 2023 03:04:10.047 [9156] Debug — [Req#3f748/CreditsDetectionManager] Skipping credits detection for item 5235. Already up to date.
Feb 19, 2023 03:04:10.370 [9156] Debug — [Req#3f8bc/CreditsDetectionManager] Running credits detection for item 5236
Feb 19, 2023 03:04:10.370 [9156] Debug — [Req#3f8bc/CreditsDetectionManager] Skipping credits detection for item 5236. Already up to date.
Feb 19, 2023 03:04:10.806 [9156] Debug — [Req#3faa3/CreditsDetectionManager] Running credits detection for item 5237
Feb 19, 2023 03:04:10.806 [9156] Debug — [Req#3faa3/CreditsDetectionManager] Skipping credits detection for item 5237. Already up to date.
Feb 19, 2023 03:04:16.864 [9156] Debug — [Req#3ff5c/CreditsDetectionManager] Running credits detection for item 5212
Feb 19, 2023 03:04:16.864 [9156] Debug — [Req#3ff5c/CreditsDetectionManager] Skipping credits detection for item 5212. Already up to date.
Feb 19, 2023 03:04:17.101 [9156] Debug — [Req#40068/CreditsDetectionManager] Running credits detection for item 5213
Feb 19, 2023 03:04:17.101 [9156] Debug — [Req#40068/CreditsDetectionManager] Skipping credits detection for item 5213. Already up to date.
Feb 19, 2023 03:04:17.442 [9156] Debug — [Req#4016b/CreditsDetectionManager] Running credits detection for item 5214
Feb 19, 2023 03:04:17.442 [9156] Debug — [Req#4016b/CreditsDetectionManager] Skipping credits detection for item 5214. Already up to date.
Feb 19, 2023 03:04:17.705 [9156] Debug — [Req#40276/CreditsDetectionManager] Running credits detection for item 5215
Feb 19, 2023 03:04:17.705 [9156] Debug — [Req#40276/CreditsDetectionManager] Skipping credits detection for item 5215. Already up to date.
Feb 19, 2023 03:04:17.960 [9156] Debug — [Req#4038d/CreditsDetectionManager] Running credits detection for item 5216
Feb 19, 2023 03:04:17.960 [9156] Debug — [Req#4038d/CreditsDetectionManager] Skipping credits detection for item 5216. Already up to date.
Feb 19, 2023 03:04:18.199 [9156] Debug — [Req#40479/CreditsDetectionManager] Running credits detection for item 5217
Feb 19, 2023 03:04:18.199 [9156] Debug — [Req#40479/CreditsDetectionManager] Skipping credits detection for item 5217. Already up to date.
Feb 19, 2023 03:04:18.469 [9156] Debug — [Req#4057c/CreditsDetectionManager] Running credits detection for item 5218
Feb 19, 2023 03:04:18.469 [9156] Debug — [Req#4057c/CreditsDetectionManager] Skipping credits detection for item 5218. Already up to date.
Feb 19, 2023 03:04:18.712 [9156] Debug — [Req#4067b/CreditsDetectionManager] Doing expensive tags write for ‘Future’s End, Part 1’ because something changed.
Feb 19, 2023 03:04:18.712 [9156] Debug — [Req#4067b/CreditsDetectionManager] Removed existing marker for mis-matching media items
Feb 19, 2023 03:04:18.712 [9156] Error — [Req#4067b/CreditsDetectionManager] Mis-matching media items detected, skipping
Feb 19, 2023 03:04:18.978 [9156] Debug — [Req#40775/CreditsDetectionManager] Running credits detection for item 5220
Feb 19, 2023 03:04:18.979 [9156] Debug — [Req#40775/CreditsDetectionManager] Skipping credits detection for item 5220. Already up to date.
Feb 19, 2023 03:04:19.231 [9156] Debug — [Req#40980/CreditsDetectionManager] Running credits detection for item 5221
Feb 19, 2023 03:04:19.231 [9156] Debug — [Req#40980/CreditsDetectionManager] Skipping credits detection for item 5221. Already up to date.
Feb 19, 2023 03:04:19.500 [9156] Debug — [Req#40b04/CreditsDetectionManager] Running credits detection for item 5222
Feb 19, 2023 03:04:19.500 [9156] Debug — [Req#40b04/CreditsDetectionManager] Skipping credits detection for item 5222. Already up to date.
Feb 19, 2023 03:04:19.819 [9156] Debug — [Req#40c6d/CreditsDetectionManager] Running credits detection for item 5223
Feb 19, 2023 03:04:19.819 [9156] Debug — [Req#40c6d/CreditsDetectionManager] Skipping credits detection for item 5223. Already up to date.
Feb 19, 2023 03:04:20.117 [9156] Debug — [Req#40dd7/CreditsDetectionManager] Running credits detection for item 5224
Feb 19, 2023 03:04:20.117 [9156] Debug — [Req#40dd7/CreditsDetectionManager] Skipping credits detection for item 5224. Already up to date.
Feb 19, 2023 03:04:20.426 [9156] Debug — [Req#40f22/CreditsDetectionManager] Doing expensive tags write for ‘Alter Ego’ because something changed.
Feb 19, 2023 03:04:20.426 [9156] Debug — [Req#40f22/CreditsDetectionManager] Removed existing marker for mis-matching media items
Feb 19, 2023 03:04:20.426 [9156] Error — [Req#40f22/CreditsDetectionManager] Mis-matching media items detected, skipping
Feb 19, 2023 03:04:20.735 [9156] Debug — [Req#41088/CreditsDetectionManager] Running credits detection for item 5226
Feb 19, 2023 03:04:20.735 [9156] Debug — [Req#41088/CreditsDetectionManager] Skipping credits detection for item 5226. Already up to date.
Feb 19, 2023 03:04:21.039 [9156] Debug — [Req#411ee/CreditsDetectionManager] Running credits detection for item 5227
Feb 19, 2023 03:04:21.039 [9156] Debug — [Req#411ee/CreditsDetectionManager] Skipping credits detection for item 5227. Already up to date.
Feb 19, 2023 03:04:21.336 [9156] Debug — [Req#41343/CreditsDetectionManager] Running credits detection for item 5228
Feb 19, 2023 03:04:21.336 [9156] Debug — [Req#41343/CreditsDetectionManager] Skipping credits detection for item 5228. Already up to date.
Feb 19, 2023 03:04:21.656 [9156] Debug — [Req#414a1/CreditsDetectionManager] Running credits detection for item 5229
Feb 19, 2023 03:04:21.657 [9156] Debug — [Req#414a1/CreditsDetectionManager] Skipping credits detection for item 5229. Already up to date.
Feb 19, 2023 03:04:22.005 [9156] Debug — [Req#4160d/CreditsDetectionManager] Running credits detection for item 5230
Feb 19, 2023 03:04:22.005 [9156] Debug — [Req#4160d/CreditsDetectionManager] Skipping credits detection for item 5230. Already up to date.
Feb 19, 2023 03:04:22.302 [9156] Debug — [Req#4175b/CreditsDetectionManager] It took 62.500000 ms to retrieve 26 items.
Feb 19, 2023 03:04:22.303 [9156] Debug — [Req#4175b/CreditsDetectionManager] Running credits detection for item 5231
Feb 19, 2023 03:04:22.303 [9156] Debug — [Req#4175b/CreditsDetectionManager] Skipping credits detection for item 5231. Already up to date.
Feb 19, 2023 03:04:22.604 [9156] Debug — [Req#418a8/CreditsDetectionManager] Running credits detection for item 5232
Feb 19, 2023 03:04:22.604 [9156] Debug — [Req#418a8/CreditsDetectionManager] Skipping credits detection for item 5232. Already up to date.
Feb 19, 2023 03:04:23.026 [9156] Debug — [Req#41a3e/CreditsDetectionManager] Doing expensive tags write for ‘Real Life’ because something changed.
Feb 19, 2023 03:04:23.026 [9156] Debug — [Req#41a3e/CreditsDetectionManager] Removed existing marker for mis-matching media items
Feb 19, 2023 03:04:23.026 [9156] Error — [Req#41a3e/CreditsDetectionManager] Mis-matching media items detected, skipping
Feb 19, 2023 03:04:23.384 [9156] Debug — [Req#41bb7/CreditsDetectionManager] Running credits detection for item 5234
Feb 19, 2023 03:04:23.384 [9156] Debug — [Req#41bb7/CreditsDetectionManager] Skipping credits detection for item 5234. Already up to date.
Feb 19, 2023 03:04:23.708 [9156] Debug — [Req#41cfa/CreditsDetectionManager] Running credits detection for item 5235
Feb 19, 2023 03:04:23.708 [9156] Debug — [Req#41cfa/CreditsDetectionManager] Skipping credits detection for item 5235. Already up to date.
Feb 19, 2023 03:04:23.995 [9156] Debug — [Req#41e5b/CreditsDetectionManager] Running credits detection for item 5236
Feb 19, 2023 03:04:23.995 [9156] Debug — [Req#41e5b/CreditsDetectionManager] Skipping credits detection for item 5236. Already up to date.
Feb 19, 2023 03:04:24.317 [9156] Debug — [Req#41f9f/CreditsDetectionManager] Running credits detection for item 5237
Feb 19, 2023 03:04:24.317 [9156] Debug — [Req#41f9f/CreditsDetectionManager] Skipping credits detection for item 5237. Already up to date.
I also wanted to report a separate issue; when I attempt to analyze a season of a show, credit detection doesn’t seem to start, and the following error is thrown in the log:
Feb 19, 2023 03:21:53.802 [5040] Error — [Req#564ea/CreditsDetectionManager] Missing item or unexpected type
I’ve gotten around this by multi-selecting every episode in each season and analyzing them that way, but I just wanted to flag this up.
Thanks!
