Critical iOS 26 Issue – Plex Freezes Entire iPhone 17 Pro Max When App Goes to Background

Similar to this report Plex unusable on iPhone 17

We should probably ask those of you experiencing this problem to help Plex solve it by grabbing whatever log file you can from the phone after getting functionality back. Perhaps there’s a common piece of code being executed.

Please also let us know if you have background app refresh enabled for the Plex app, and whether your problem occurs only on your LAN, only when remote streaming, or both.

https://support.plex.tv/articles/201636593-mobile-logs/

@XMSK you probably asked for help from Plex billing support. They likely don’t respond to anything that’s not expressly related to that. This forum is the only avenue for Plex technical support. Their team does read the posts. And thank you for pointing out that the issue has been mentioned in the app store reviews.

(lets hope this is only Electron related, where their patch is being rolled out soon™)