Custom cert not working, still points to Plex cert

Plex Media Server Remote Access
1

Server Version#: 1.15.5.994
Player Version#:

Hello,

running into an interesting issue, where plex will not install my custom cert.
I’ve exported to a pfk with all the files but details show nothing but

May 13, 2019 21:06:31.804 [0x7f205375d740] ERROR - CERT: Found a user-provided certificate, but couldn’t install it.

I checked everything else and nothing, plex has perms as I’ve given the file chmod 777 perms and still nothing, it doesnt say anything useful about why it actually didn’t install it.
I had to redo my plex server and redo these settings.

I am pulling what left of my hair out lol.
any help is appreciated

edit: to add, I use the same cert for my synology server and other apps and it works fine. Just plex is giving me a handful

2

Plex’s key must always prevail.

As for your cert and key, did you specify it in Settings - Server - Network?

(This will be the host-local pathname of the file)

Screenshot%20from%202019-05-14%2000-39-09
Screenshot from 2019-05-14 00-39-09.png722×780 349 KB

3

Yessir.

I just didn’t attach a photo, it’s local to the Synology /volume1/… leading to where it resides.

4

I also tried

https://phraptor.me:34200 in the custom cer domain ( for shi*ts and giggles) and that didn’t work either

5

If that is /volume1\something then you are using the wrong character.

\ is the directory separator for Windows.
/ is the directory separator for Linux.

Linux is very exacting. If you edit that path and use the right character, it will probably work.

In Linux, \a\b\c\d actually looks like abcd . The \ is a literal-escape character.

6

It’s too small, but its correct.
It’s synology nas so its using linux, its all pointing to /volume1/… like I mentioned above.

7

Now for the stupid questions:

  1. Plex can read that share? (Permissions)
  2. Can you grab the Logs? (the downloaded ZIP after restarting it)
8

haha it’s always the smallest things.
while the sub folder had access for plex the root share didn’t (which it carried over from before)

I think when I uninstalled plex before, it removed the user and perms to shares.

All is gravy now.

thanks

9

In 1.15.4.994 (which got released before my Forum announcement), I reduced the minimum privilege level needed from administrator to user

Here’s the announcement. I detail what I did, why, and how the new privilege configuration can be used to maximal advantage.

10

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