Deauthorize devices not working?

General Discussions
1

I’m trying to deauthorize an xbox one and xbox 360 that my personal account is logged into (via plex.tv/pin). I’ve deleted them from plex.tv/devices (and confirmed I would like to remove them/that they’ll have to sign in again). But the keep showing back up and are able to access my library. I’ve also noticed this happening with several other devices/browsers in the past. For the what it’s worth, most of these devices are not local.

Any suggestions? Do I need to remove the device AND change my password?

Thanks

2

@EvanVanVan said:
Any suggestions? Do I need to remove the device AND change my password?

It is at least worth a try.
Go here: https://plex.tv/users/edit
set your cursor into the ‘New Password’ field and make sure to check the checkbox underneath

This should take care of all non-local devices.
For local devices (those in your own home network and those connected to it by VPN-tunnels)
you may have to take additional measures.
(Which depend on whether you use Plex Home or not)