Default credentials to connect to an Ubuntu Plex appliance via ssh

Plex Media Server NAS & Devices
1

Hi,

I have been following the instructions at https://ubuntu.com/appliance/plex/raspberry-pi#macos to install plex onto a RPI.
Since I want to mount a NAS drive locally, I need to be able to ssh to the appliance.

Unfortunately, the instructions on how to connect via ssh do not work:

ssh <Ubuntu SSO user name>@<device IP address>

I have been looking on the web on how to ssh to plex. I found that I should use an ssh tunnel:

ssh <device IP address> -L 8888:localhost:32400

Now, the only missing parts are the credentials. What are the default credentials to ssh to the appliance?

Thanks in advance,

Emmanuel

2

I suppose this article should provide some better instructions (at least I hope so)
https://www.raspberrypi.org/documentation/remote-access/ssh/

3

Unfortunately not… the appliance comes with SSH already pre-configured and the default raspberry credentials are not working…

4

Did you follow the full guide, especially points 3 to 6?
It seems as you cannot simply SSH into the applicance without following the steps.

5

Yes. I tried both ways to connect with SSH:

$ ssh <Ubuntu One Username>@<IP>
<Ubuntu One Username>@<IP>'s password:
Permission denied, please try again.
<Ubuntu One Username>@<IP>'s password:
Permission denied, please try again.
<Ubuntu One Username>@<IP>'s password:
<Ubuntu One Username>@<IP>: Permission denied (publickey).

and with the tunnel:

ssh <Ubuntu One Username>@<IP> -L 8888:localhost:32400
<Ubuntu One Username>@<IP>'s password:
Permission denied, please try again.
<Ubuntu One Username>@<IP>'s password:
Permission denied, please try again.
<Ubuntu One Username>@<IP>'s password:
<Ubuntu One Username>@<IP>: Permission denied (publickey).

I also checked that my public ssh key was correctly setup at Ubuntu One.

6

If you would have set your keys correctly then you wouldn’t be asked for a password. I would suggest to repeat steps 3-6.

7

This was my absolute mistake. I did not follow the steps completely.
I assumed that I could plug and access the appliance via ssh with once the image was put on the SD card. I disregarded the step where you need to plugin a keyboard and a screen to the RPI.

Once the appliance boots up, it asks for your Ubuntu One email address. With that, it creates your local account and copies over your SSH key…

1 Like
8

Great, good to hear that it was resolved. I didn’t get 100 % how this works either, just thought that something wasn’t right :wink:

9

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