Delete a Secundary Server

Plex Server Version#: 1.40.3.8555-7000

Hello everyone

I have had a Plex media server running on my NAS (Synology 1019+) since 2019,

I’ve had this problem since a few updates:

When I go to the actor for a film, I don’t see the films that I have on my server but the information from other server.

(WD MYCloud, my Brother)

But I can’t get the server removed:

#It does not appear under approved devices.

#When I access plex via the IP it is not there, on all other devices it is there.

(nvidia Shield, ATV, FireTV stick, Windows app, browser login, smartphone app)

#Not present in the drop down on the server

#I don’t have any… for menu or more

I logged out on all my devices and uninstalled the app. The devices all restarted, and I only logged in again on one. the other server is still there.

I took pictures of the points.

Can you tell me how I can get away?





I assume that your brother’s server is located in the same local network as you are.

Settings - Server - Network - “Enable local network discovery (GDM)”

You might have to deactivate this not only in your server’s settings, but also your brother’s.

No, we don’t live together anymore. He has his MyCloud with him and I have my Synology Nas with me.

Did he or you install software to virtually connect his home network to your home network?

I’m noticing a weird URL parameter in the address bar of your web browser screenshots above. Try using this link to open the hosted web app.

No, we don’t have anything like that installed. I use the Plex app on the usual clients (ATV, Shield or directly on the TVs). When I set something, I open the browser on the PC, go to Plex, log in. I suspect that the long link comes because it goes through the website. If I log in directly to my NAS and open Plex, the browser opens with the IP address.

I just used your link to log in again from work, I’m logged in, the address in the browser is actually very short. Unfortunately, the other server is still listed.
I don’t know where he gets it from, whether we have removed each other and logged out, everything shared was canceled beforehand.

What website? plex.tv or something else?
If you use my link above, you should not see some weird parameter _gl=1*xxxxxxxxxx.... in your browser address bar.

What happens if you hold down the CTRL key and click on the Reload button of your web browser?

Does this rogue server also appear if you use the Plex for Desktop app (download below)?

Yes, I use plex.tv on the PC and then log in.

I’ll have to check again tomorrow morning to see if the address bar is always filled as shown in the screenshot. Right, when I use your link I don’t see it (the old server is still there)

CTRL and prepare:
The website reloads normally and the other server is still there.

Yes, the unwanted server is displayed everywhere, cell phone, tablet, ATV, Shield, 3 TVs and in the Windows app, but in one circumstance I don’t see it when I’m at home in the browser with the IP address on Plex. Picture 4 of 5

Did one of you copy the Plex server data from the other?
I don’t mean just the media, but all the things in the Plex data folder as well.

No, we have shared absolutely nothing. I have had the server on a Synology since 2019 and he has it independently on a wdmycloud. They have never been on the same network. At some point we became friends in Plex and shared each other’s servers. That was no problem either. As described in my post, when I searched for films about actors, only his films were shown instead of mine. We stopped sharing with each other. The films are now only from my Server is showing, are working again. Then we left each other’s servers and unfriended each other. But his server remains

How long has it been, since you stopped sharing with each other?
If it was just recently, I’d ignore the server entry for a few weeks (let’s say 8). It appears only in the MORE… mode anyway.

You can befriend each other again, if you want to. (Being friends is now separate from sharing media.) Which allows you to share your playback history if you want and exchange some ratings and reviews about movies and series in general: https://support.plex.tv/articles/activity-feed/

That was only 2 weeks ago, I’m putting a marker on the calendar for 6 weeks. and would then like to give further feedback. It’s true that it can only be seen under more, for the sake of order I wanted to remove it from there. I wrote here because I couldn’t find a solution. If in the end it’s a bug in the database, that’s it. I thank you very much for the support.

You can also try
Settings - ‘Show Advanced’ - Plex Web - Debug - “Restore Defaults”

But this will require you to re-do all side bar and home page customizations afterwards.

I’ll try that out

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