Delete windows plex server from account, install new server on ubuntu

I’ve tried to follow a guide of moving a plex server that was originally on windows over to linux/ubuntu. However, it failed and still left me in the same problematic boat of not being authorized to setup the new server, and my old server being locked unless I re-claimed it.

So instead, I want to completely delete the windows server from my account, I don’t want a plex server on my account. I want to setup a new server on a linux machine, just like I would when I first was prompted to do so with windows.

How do I do this effectively and correctly. How do I completely delete the plex server from windows and my account, hopefully leading to a successful install on my linux machine. I’ve got a guide published in Plex’s FAQ section to uninstalling a plex server - but will that do what I want? Hope you can help.

@DieselJS

After uninstalling the software and deleting the data,
Open the plex.tv-hosted app. - https://app.plex.tv

Sign into your account.

Settings - Authorized Devices (Upper left corner) - SERVER (dropdown)

Find the server instance you wish to delete and REMOVE it.

Now reload the browser with Control+F5 keys.

I’m sorry but I’ve just deleted everything from the windows server and removed it from my account and still when I reload the Ubuntu server and make it go to setup it says “This server is not authorized.”

@DieselJS

“Not Authorized” happens in a few cases when setting up a server if:

  1. you and it are not on the same LAN subnet.
  2. the LAN is not RFC-1918 compliant (192.168.x.x, 10.x.x.x, or 172.16.x.x-172.31.x.x)
  3. you refer to it using a FQDN.

Do any of these apply here?

Ah thank you!

I’ve just re-read your guide for transferring from windows to linux as well as the Plex installation guide for linux (and uninstallation for windows).

I finally managed to ssh tunnel so I could setup my linux plex server through its localhost instead of its public IP and that fixed every situation I was having. I’m just following the rest of that guide you made for transferring between OS.

If I have any issues would you be able to reply back to me? So far, everything is looking great!

Many thanks, very glad to get over this issue.

@DieselJS

If you have other issues, the team and I are always here to help wherever we can.

Hello! I’m very happy to say that everything is working better than I could’ve imagined, everything has been transferred to the linux machine as if it was still on windows.

Thank you for your help:)

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