Detecting Intros stuck detecting the same show

Plex Media Server
1

Server Version#: 1.20.3.3483 (Official Docker container)
Player Version#: Plex for Windows 1.21.0.1410-50a34597

My Plex server gets stuck detecting intros for a specific show. When it gets to that show, it just loops detecting intro non-stop until i restart the server. I tried leaving it be for over a day and it never finished. Had to disable Detect Intros for that library.

This is what the console outputs when it is try to detect intros:

Error
Error1074Ă—465 227 KB

The episodes play perfectly fine, and when I tried taking them out, it just picked another show to be stuck on. What can I do?

1 Like
2

I am having the same issue. Mine happens to be stuck on Season 7 of MacGyver.

3

This is a “Me Too” post.

Docker container running “Version 1.21.0.3711” stuck on one video for a couple of weeks now.
Docker image: linuxserver/plex

Relevant log entries:

pi@pi4:/docker/plex/config/Library/Application Support/Plex Media Server/Logs $ cat Plex\ Media\ Server.log |grep -i error
...truncated
ec 10, 2020 13:50:22.000 [0x7f7f7fe190] ERROR - [Transcoder] [eac3_eae @ 0x2042e880] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-08d1c311-6266-4deb-a82e-7ee32dc119c3/EasyAudioEncoder/Convert to WAV (to 8ch or less)/57e2b245-4738-46ae-a7e7-6588169ee324_5683-0-784.wav'
Dec 10, 2020 13:50:22.001 [0x7f7d7fa190] ERROR - [Transcoder] [eac3_eae @ 0x2042e880] error reading output
Dec 10, 2020 13:50:22.003 [0x7f9e7fc190] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
Dec 10, 2020 13:50:25.000 [0x7f7f7fe190] ERROR - [Transcoder] [eac3_eae @ 0x2042e880] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-08d1c311-6266-4deb-a82e-7ee32dc119c3/EasyAudioEncoder/Convert to WAV (to 8ch or less)/57e2b245-4738-46ae-a7e7-6588169ee324_5683-0-785.wav'
Dec 10, 2020 13:50:25.003 [0x7f1f7f6190] ERROR - [Transcoder] [eac3_eae @ 0x2042e880] error reading output
Dec 10, 2020 13:50:25.003 [0x7f7ffff190] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
pi@pi4:/docker/plex/config/Library/Application Support/Plex Media Server/Logs $
4

Same here… Docker, latest version.

Dec 17, 2020 23:43:24.000 [0x7f6649ffb700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-0fb7413c-a5da-4362-8314-e648f065eb80/EasyAudioEncoder/Convert to WAV (to 8ch or less)/8674f2d6-8b36-4412-8445-7b54ff7229fe_1678-0-2829.wav'
Dec 17, 2020 23:43:24.000 [0x7f660d7fa700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] error reading output
Dec 17, 2020 23:43:24.000 [0x7f66657fa700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
Dec 17, 2020 23:43:27.000 [0x7f6649ffb700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-0fb7413c-a5da-4362-8314-e648f065eb80/EasyAudioEncoder/Convert to WAV (to 8ch or less)/8674f2d6-8b36-4412-8445-7b54ff7229fe_1678-0-2830.wav'
Dec 17, 2020 23:43:27.000 [0x7f660d7fa700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] error reading output
Dec 17, 2020 23:43:27.000 [0x7f66657fa700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
Dec 17, 2020 23:43:30.000 [0x7f6649ffb700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-0fb7413c-a5da-4362-8314-e648f065eb80/EasyAudioEncoder/Convert to WAV (to 8ch or less)/8674f2d6-8b36-4412-8445-7b54ff7229fe_1678-0-2831.wav'
Dec 17, 2020 23:43:30.001 [0x7f66657fa700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] error reading output
Dec 17, 2020 23:43:30.001 [0x7f660f7fe700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
Dec 17, 2020 23:43:33.000 [0x7f660d7fa700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-0fb7413c-a5da-4362-8314-e648f065eb80/EasyAudioEncoder/Convert to WAV (to 8ch or less)/8674f2d6-8b36-4412-8445-7b54ff7229fe_1678-0-2832.wav'
Dec 17, 2020 23:43:33.000 [0x7f66657fa700] ERROR - [Transcoder] [eac3_eae @ 0x2173280] error reading output

And It’s using 100% cpu of my virtual machine every second.

Can anyone help?

5

Same issue. Restarted plex, and then the NAS. And then it came back.

6

I keep getting this, too. Same message, and only on one particular season of a show. Any ideas?

7

Having the same issue on Server Windows v1.22.1.4275.

Can the moderators at least respond? What’s the point of paying for a Plex Pass if the support forum gets ignored?

1 Like
8

Same issue. Do any mods/devs actually read these or they just laugh in the background while people pay them for a Plex Pass and just say “too bad, assholes.”

9

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