Direct play color shifting / green bar

Plex Players Streaming Devices
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1

Server Version#: 4.18.1
Player Version#: 7.25.2.14287

I’m streaming using direct play, a 1080p 10-bit depth video file to an Amazon Fire Stick TV 4K model. The video and audio run smoothly, but there is some colorshifting and a green bar that remains acorss the bottom of the screen. I’d prefer not to transcode. Does Fire Stick TV 4K not support 10-bit 1080p files? Or is there another compatible or performance issue?

Here’s two examples from a movie I was trying to watch:

928×539 40.4 KB

938×533 50.7 KB

2

Anyone know? Is it Plex for Fire TV that’s the issue or the Fire TV itself? Hopefully Plex or Amazon sorts this out.

These videos play flawlessly on Plex for Samsung TV and Plex for Roku.

3

Any fix for this yet? I’m having the same issue

4

I’m having similar issue with PlexClonnect on my ATV 3, iPhone and when streaming from safari. Via the plex app the issue doesn’t occur..

85005960_748346002241035_1007001996474974208_n
85005960_748346002241035_1007001996474974208_n943×530 108 KB

5

Has this issue been resolved yet?

6

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