Disable User Management

Server Version#: 1.25.5.5492
Player Version#: TCL Roku TV

Recently, managed users were added to a server update. Now, on any of my TVs I have to enter a pin. I understand this for people with kids, but I just want to turn it off. When I choose PLEX from the roku menu. I do not want to enter a PIN. I want to go to the home screen like I used to last week. Also, many may times, even after entering the PIN, the TV can’t see the server.

Delete the pin from your account.

  1. Settings → Home & Library access.
  2. Mouse over your account name.
  3. Choose Edit Pin.
  4. Enter the pin.
  5. Choose Remove.

Screenshot (1115)

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