"Disable video transcoding" slows down series intro detection

[Zalgow]

Hi all,

I have seen people having the same issue in another thread, unfortunately it was closed because the original issue of the thread owner was slightly different and solved.

Detect Intro extremely slow

I’ve had it running for like 2 hours now. It just seems slow. It’s gone through a few of my shows…but I have like 200+ shows. Seems like this is gonna be a lengthy progress.

Issue:
When enabling “Disable video stream transcoding” in the Plex servers Transcoders setting, the series intro detection is extremely slow.
During this operation with video transcoding disabled, the server is basically idling.

My assumption:
To speed up the intro detection, Plex transcodes the video to a lower quality to make analysis easier.
This would could also affect other operation like video thumbnail generation (unconfirmed).
On the other hand (as far as I have read), the detect intro operation uses the audio stream, which should not be affected by this option anyhow…

My proposal:
If this beahavior is the expected one, i.e. it is not a bug, then I would love to see an explicit “Disable video stream transcoding” for client playback. But this has been requested years ago.

[mkilbride2599_gmail_com]

Nah, that setting isn’t ticked.

I tried all the recommended stuff over the forums, but can’t get it to work right. Only a few series.

[Tangs]

I’m stuck too!
The wheel is rolling for 2 days and nothing make it go trough to the next show.
Enabeling transcoding is not helpfull for me.

Now, I can’t even stop it from scanning, closing and opening the app doesn’t resolve the issue, it’s automaticly starting to scan and I can’t stop it.

Anyone could help?

[JuiceWSA]

Try this:

Detecting Intro feture will only loop constantly, will never finish its scan & seems it is not working correctly

2 things to check 1 - conversion tab to make sure it’s not paused, if you don’t see anything, quickly set up something to sync or optimize so it generated an entry here and you will then see the option 2 - do not have hardware transcoding disabled

[laneadean]

I’ve been having this same issue. However, toggling the Transcoder option in settings doesn’t resolve the issue. The only successful work around i’ve been able to use is this following:

1. analyze a season
2. then initiate an optimized version of that same season
3. then go to the status>conversions menu to see the optimize jobs are all paused. – resume the optimization

this triggers the intros to start processing at an acceptable rate. It seems as though if the intro detection job is invoked and it’s the only task in the batch it’s getting hung up.

remove the optimized versions