Disconnected Actor/Director entries for newly scanned movies

Newly added movies’ metadata is separated from the library

What happened? If I add a new movie, all its metadata: director, studio, actors, are seemingly separated from the rest of the library.

So when I click on the newly added movie’s director, it would only show that movie, not any of the same director’s movies that’s already in my Plex library.

This is behavior can be fixed by running “Optimize Databse”. However, I do not want to do this after adding a movie.

What you expected? Metadata should be the same for newly added movies and old ones.

I’ve moved your posts into their own thread as they weren’t really related to the other thread you were posting in. Please don’t cross-post or hijack threads.

As for your issue → refreshing the library’s metadata will fix this for you.
There’s been an update to how Plex treats persons (e.g. actors/directors) to avoid confusion by same-named entities. This has a side-effect that items that haven’t yet been updated will no longer be treated as the same director/actor.
Refreshing the metadata for the library will bring all those entities up-to-date.

Thank you for your help
I coundn’t find the exact topic mostly because english is not my native language and it’s hard for me to communicate
How can I find the topic you addressed me?
Thanks JeiBeeBrazil

Here you go Plex is creating new/duplicate Tags for Directors and Actors that are already in my server - #6 by drzoidberg33

I’ll chime in and say that optimize database fixed this issue for me in the past.

Right but has to be after a metadata refresh to get the new cast ids.

Hello
I tried refreshing with just one movie. I lost the poster I selected before
It’s a huge library. More than 10k movies with posters selected one-by-one during 3 years
I’ll lose everything
Of course it’s a huge bug…an update that set the new library apart and makes you lose years of work

  1. Can I downgrade to the last system and keep my metadata as it is now?
  2. Can I get metadata in old system to keep all my library as it’s today?
  3. Can I refresh everything and keep the posters I selected one by one?
  4. Can I refresh everything and restore only the posters from a backup?

I understand that improvments are necessary but loose everything is too bad
Thanks

From what I’ve seen, you seem to have had some kind of hiccup with that file.
Based on what I’ve seen, this should be a super rare exception.

There’s little use in “fully freezing” your server – that’s due to fail at some point… and making it THEN much harder to update.

re/ 1+2: it seems your metadata is already disconnected… downgrading your server won’t change that
re/ 3: this is how things will work most of the time
re/ 4: no

tks
I’m not sure I understood answer to item 3. It’s just language difficulty

Do you mean that if I refresh all, it might keep the posters I selected before?
or
You said I’ll have to select one-by-one again?

What I mean is that I haven’t seen Plex changing posters when I refreshed metadata where I had set the poster.

Thanks again

I have the same issue and always have to optimize database to get all the actor/director references to reconcile. Earlier in this thread it sounds like this is known/expected behavior and it’s OK because…Maybe I read that wrong. I think that I shouldn’t have to go into the troubleshooting menu and optimize database every time I add a movie to get everything to talk to each other. Plex didn’t used to do this. Would be good to get a fix.

Refreshing the library metadata should deal with this for good. It’s supposed to be a 1-time effort.

thanks…my only issue with that is I have customized many of my movies so they sort right, have prefered artwork, etc. I guess I’ll do that as a last resort if it continues to annoy me.

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