Discover menu disappeared

Hello all,

I’m sorry for my bad english, i’m french and use Google Translate.

I have had a plex account for 2 years and for a few weeks now, I no longer have the “Discover” menu.

image

I can’t see the "Activity / Find Friend / My profile " Menu.
If i copy/paste the link “https://app.plex.tv/desktop/#!/media/tv.plex.provider.discover?source=home” I have this error message : “We’re having trouble finding this page. It may have been deleted”

I am the server admin and I can see this menu before.
My wife (unmanaged account but added to the plex pass) sees these items.


image

Do you have idea ?

Thanks you for your help.

https://app.plex.tv/desktop/#!/settings/online-media-sources

Make sure that you don’t have any web browser add-ins activated. Or have some “internet filter” active on your local network or in your computer.

Thanks for your answer.

I don’t think the problem is at this level, to see my wife’s items I just did “change user” on the same browser, same computer and same network…

And I only use “Adblock”, which I disabled for a test; no effect.

It means you became her user.
So this means it is rooted at the user account.
My above link is the first thing to check and compare then.

Hum… We have the same parameters
I have modified my setting to “disabled for managed users” and it’s ok now, i see the discover menu.

We havn’t a parameters to activate for all user ?

Thanks for your quick help!

Discover cannot be enabled at this time, because there is no age-related filter for all the kids (which is what managed users often are).

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