I typically don’t join these forums. The same way I don’t use Facebook or any other social media app. The only reason I’m here is because I’ve contacted Plex customer service and they have not responded. I rented the movie ‘Blink Twice’. It was very late, but I was excited to watch the movie. As expected, I fell asleep halfway through the movie. I was thinking OK I can watch it again tomorrow. Well guess what? They wanted me to pay for the movie again. I thought it was Customary to get 48 hours to watch the movie that you paid for.
According to the documentation, you can watch a rental for 48 hours after starting it.
https://support.plex.tv/articles/rentals-purchases-on-plex/
If the rental expired before that, your best shot is to contact plex‘s billing team:
Who can I contact about a billing question?
For billing issues or questions, feel free to contact our Billing team with details.
Just to clarify… the movie isn’t listed in „continue watching“ or the „My Rentsls“ section?
Where can I find the movie after I rent or purchase it?
Rented movies will automatically appear in Continue Watching on your home screen. They can also be found in the the My Rentals & Purchases row of the Movies & Shows or On Demand source.
Both from https://support.plex.tv/articles/faq-rentals-purchases-on-plex/
If you fell asleep watching it twice, maybe it was not all the movie it should have been. Did that with Broken Arrow.
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