There’s another thread I opened and provided logs. Since the last update, PMS crashes when accessed via ROKU or web browser for live TV.
Is anyone looking into this?
How can we roll back to the previous version?
Since it’s been pretty obvious we weren’t going to get any help I did some digging.
Here’s what I just found on my setup. After the last PLEX upgrade my PMS would crash on any request from an AppleTV, a ROKU, or the web interface. This happened both BEFORE and AFTER the 1803 update that got applied to my PMS host today.
I started looking through a lot of the threads and it seems there are many issues which PLEX is not addressing.
I determined if I turned off transcoding hardware acceleration the crashes stopped. I’ve got a 4th gen i7-4770 as my host machine. Its graphics driver hadn’t changed since November of 2017. I reinstalled the driver, turned hardware acceleration back on and it’s now working again. I suspect PLEX corrupted something. Since the release in late March I’ve had to manually download and install all PLEX updates as the web option would fail.
Anyway, reinstalling the graphics driver for my 4th gen seems to have fixed the crashes. Glad I got to have the privilege to pay for this lack of support from PLEX.
