Live TV crashing plex Media Server

General Discussions
1

Hi,

With the latest update if I try to stream live TV from my homerun Plex server crashes, I can record and play a recording however the live playout simply kills ples and I have to restart the server.

Anyone else seeing this?

Thanks

2

Yep, me too. And I just got the server upgrade today to Version 1.18.2.2058 and I rebooted my HDHomeRun too.
Server crashes when I try Live TV & DVR.

3

And I hope this info will help our PLEX developers:
I’m using a Windows 10 PC with build 18363.476
playback on Roku Ultra
PLEX server v 1.18.2.2058
Web client is v4.8.4
PLEX media server log files attached:
Plex Media Server Logs_2019-11-22_17-45-47.zip (1.3 MB)

4

Hmm… no updates, no replies and the problem fixed itself! Go figure.

5

Dang! I spoke too soon. The problem came back. I’ve rebooted everything. Don’t know what to do next. Perhaps go back a version or two on the Plex server? More later…

6

I have this exact same issue. I just updated my server to v1.18.1.2058 so I’m guessing this is a bug with this version.

7

Yep, I too think a bug needs to be squashed. I spent the weekend trying this and that, even replaced my Roku and the HDMI cables with new.
Finally, the fix was to UNCHECK the box in the Settings->Transcoder -> Use hardware acceleration when available. Not sure what hardware accelerator Plex was trying to use but disabling it fixed the problem for me.
FYI:
Plex server is on a desktop Dell 8920 with a AMD Radeon RX 480 graphics card and Intel HD Graphics 630
using an HDHomeRun Connect Duo for OTA channels

8

Same problem here:

  • Plex Media Server v1.18.2.2058-e67a4e892 - Ubuntu PC x86_64 - build: linux-x86_64 debian - GMT -05:00
  • Linux version: 18.04.3 LTS (Bionic Beaver), language: en-US
  • Processor Intel® Core™ i7-6700K CPU @ 4.00GHz
  • /usr/lib/plexmediaserver/Plex Media Server
  • SQLITE3:(nil), 283, recovered 545 frames from WAL file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal

HDHomeRun Quatro

Really bad timing here as today I cut the cord with Comcast.

9

Spoke too soon. Upgrading to latest Beta code 1.18.3.2129 fixed it.

10

Disabling hardware transcoding fixed mine also, thanks for posting!