Server Version#: 1.19.1.2621
Player Version#: 7.30.1.16475
server logs are NOT where this says they’re supposed to be: https://support.plex.tv/articles/200250417-plex-media-server-log-files/
sync files just sit in the queue and do NOTHING!
As for the log files… the article describes 2 ways to get them. If your Plex Media Server is working/running, the easiest way is to download it through Plex Web (Settings > Server > Manage > Troubleshooting > Download Logs).
You should only need the full path to locally access the logs in your file system if the server isn’t running/working. The tricky part with locating your log files manually is usually to find the exact folder %LOCALAPPDATA% – by default this should be C:\Users\<your user name>\AppData\Local\ – however… that’s only true if you haven’t manually move the Plex data folder using Settings > Server > General > The path where local application data is stored (advanced setting).
EDIT:
I’ve seen a number of posts where users had issues with syncing… I can only tell that it’s working for me. It helps if the sync target is active when Plex wants to actually download the transcoded version – if the sync isn’t even starting it sounds more like there’s an issue with transcoding on your server machine.
I also use Emby, works perfectly, and it doesn’t transcode while this seems to force it even if you choose original quality.
good for you.
well… I’ll be around if you want to work on the issue 
I find Plex to be more “polished” so I prefer to use this if it works, Thanks.
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