My plex server doesnt work anymore

Can someone help me I can’t be able to get on my plex server anymore
I tried to update to the latest version v.1.41.6.9606 and once it was finished updating I got the message: The requested URL was not found on this server.

I would really appreciate it if someone could help me try to fix it asap

Greetings,

Bizzy G

that means plex isnt running, can you get a copy of your server logs?

Can you be able to help me do that cause I am a total noob with knowing any of my server
server logs

I would really appreciate it if you can show me it through teamviewer

grab the log folder from https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/ for WD that should be /mnt/HD/HD_a2/plex_conf/Plex Media Server/

/mnt/HD/HD_a2/plex_conf/Plex Media Server/

I know I saw this already from the support plex.tv website but I dont know how i can find my logs

which is why I desperatly need some help with this

On your WD go to that folder, there will be a logs folder, zip it up and upload it.

Summary

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once you have it uploaded to your computer just let me know if you know how to fix it

I have no clue what you just uploaded, but those are not your server logs. I would remove it as it may contain personal information/security issues.

I aready removed it instantly but I can not find any server logs on my My Cloud
I have looked everywhere

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