Server Version#: 1.20.1.3252
Player Version#: latest on Tizen store
Hey guys, I have the Samsung Q80T in 85" connected via eARC to the Samsung Q800T soundbar and an AppleTV 4k.
Firmware is 1016 for the Q800T soundbar (latest) and 1304 (latest) for the Samsung and AppleTV is on TVOS 14.2 beta (latest)
Dolby Atmos content pushed to the bar into scrolling the “Dolby Atmos” on the front of the soundbar on Netflix’s built in app however the Apple TV 4K (both Plex and Tidal apps) and the native Plex app on my Samsung won’t engage Atmos. any ideas?
The Apple TV is connected into HDMI4 The port with the highest bandwidth and uses a high speed cable, the Soundbard is on eARC with the supplied HDMI cable and is in the HDMI3 port for eARC on the Q80T TV. Ive tried plugging the AppleTV 4K into the soundbar directly and Using eARC to get the video to the panel but again, no Atmos shows for the content… quite lost here… any help or suggestions would be great!
Sharing this because it has some good background info and might be helpful.
If you got Atmos to work via Netflix on the TV, that’s a positive! I believe that confirms the TV can pass EAC3 + Atmos (lossy) to the Soundbar, and that the Soundbar recognized and decoded it.
I think the suggestion to use MediaInfo to examine the audio content of your files would be a good next step.
I’ll check that out. So strange Apple TV isn’t doing it. I wonder if the shield will.
I’ll get mediainfo too and check the files. The plex client on the Samsung isn’t passing through the audio. It’s receiving a transcode from the server so I assume thats whats destroying it.
The “pass through” option isn’t available for built in apps either it seems which means the only way will need to be via the shield.
Maybe that’s why the plex client is requesting a transcode? Info from the Samsung TV plex client is attached
So weird it can’t even “pass through” the 7.1 to the sound bar via eARC. You’d assume the onboard SOCs would have the ability to route that audio to the sound bar for processing.
