DV files hang the entire app and I need to exit out via the main Xbox button the Controller, choose Plex, manage, close.
Every DV file, every time.
they play just fine on roku and Android TV.
Server Version#:latest
Player Version#:latest
Probably depends on the DV profile or local network speed. Xbox does not support DV discs, so it does not support DV profile 7. DV profile 8 should fall back to HDR (but won’t playback in DV), I have several files that do that. I do not have any profile 5 files, which is the streaming app profile. It’s not a plex issue, the hardware needs to support it.
My TV supports it, my receiver supports it, and the Xbox supports it - and since I mentioned they play fine on other devices, we can deduce my network is fine (but to be clear, I’m running gig ethernet throughout the house)
So, what remains is that if there is a DV profile that is unsupported on Xbox, then the Plex Xbox profile needs to deny it, and transcode to a supported streaming file type…. not just completely black screen and hang.
Do you have Dolby Vision enabled on the xbox TV menu??
Yes. Xbox games play in Dolby Vision mode just fine. (For example, No man’s sky).
I don’t have much to add other than I’ve been experiencing the same with DoVi videos. What I do as a workaround is set it to play at a lower quality setting so it forces a transcode instead of the direct play, and it will play without issue, but that ends up affecting picture quality (and sometimes the colors) of course.
I’m also on a Xbox Series X, and it is not software version dependent as I’ve been chasing this for at least a year now. My server is on Windows running 1.42.1.10060 right now but I’ll have it update to 1.42.2.10156 tonight, but it is not going to help either. Like OP it is only my Xbox having issues.
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Are we the only two people with issues playing videos on xbox? how can I narrow this down? I’ll build a tdarr filter and rerun my files to nuke whatever profile is bad, but…. how do I figure it out?
