Don't see Server option on WD NAS

Plex Media Server
1

Server Version#:Latest
Player Version#:Lates

I have a WD MyCloud PR4100 NAS and have had Plex Media server running for a few years. After the recent Breach Plex forced me to change my password. Ever since I did that, I know long see my server. When I open the settings menu, Server is not even an option. When I got to authorized devices it is listed.

I have uninstalled and reinstalled the latest Server version onto the NAS, and still nothing. Since reaching out to Plex for support is non-existing, I am hoping someone here can help. I have spent hours on the Forum, and have not found anything to help me.

2

Did you reclaim your server since you reset your password?
Keep in mind you need to access the server through the bundled version of Plex Web:

  1. open the NAS’ local IP from within the same network → http://[PR4100 IP address]:32400/web
  2. go to Settings > [Server Name] > General
  3. click the Sign In button on that settings page (next to the “This server is unclaimed…” message)

Alternatively you can use a script like the one linked below to reclaim your server.

3

That is the problem, I go onto the NAS, to the Plex Media Server App, click configure, and it opens the Plex Web App.
I log in, click settings, and there is no Server option at all.

4

Does clicking Configure open the Plex Media Server using the WD NAS’ local IP address and are you on the same subnet?

5

Yes it is

6

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