Download not starting

Plex Players Mobile Devices
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1

Server Version#: 1.31.1.6733
Player Version#:9.16.2.38798
Plex Media Server Logs_2023-02-28_09-57-20.zip (2.4 MB)

I read the following documentation

as well as several posts on the topic (and there are quite a few), but I couldn’t find an answer to my problem, so I decided to write this post.

The problem I am experiencing is that, even though I select items from a library (Music) and I select the download button AND the message “Your download will begin shortly” does come up, nothing happens.

In the last days I have been downloading several items (at a very low speed), but I have been having trouble starting/initializing the downloads. Since there is no button to trigger items which are already in the Items screen ready to download (is there?), I keep going to the individual items and keep selecting the download option over and over. Yet nothing happens.

So in short: is there any trick in order to ensure that downloads initialize?

Thanks, regards,

1 Like
2

UPDATE:

Server Version#: 1.31.2.6810
Player Version#:9.17.0.38861

Haven’t been able to initializa downloading for three days now.

Any solution?

3

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