Download not working in android app - Error in log

Plex Players
, ,
1

Hello,
I found something that look like a bug in the android app.
When I try to download a video, nothing happen.
Though, I am able to download video through the web app.

I checked the logs of the android app,
and each time I press the download button there is the following error that is generated (see below).

Regards,

Server Version#: 1.32.2.7100
Player Version#: 9.21.3.1621
Related Android app logs:

05-23 16:47:46.062  i: Fetching [method:POST] http://127.0.0.1:32500/media/providers?url=server%3A%2F%2F0f0c2921f44b54bd23efda48015e2a0e02b2c00b%2Fcom.plexapp.plugins.library&X-Plex-Account-ID=1&X-Plex-Language=en-us
05-23 16:47:46.071  i: [HttpServer] /127.0.0.1:49138 - POST /media/providers
05-23 16:47:46.080  e: Error fetching http://127.0.0.1:32500/media/providers?url=server%3A%2F%2F0f0c2921f44b54bd23efda48015e2a0e02b2c00b%2Fcom.plexapp.plugins.library&X-Plex-Account-ID=1:
<html><head><title>Not Found</title></head><body><h1>404 Not Found</h1></body></html>
05-23 16:47:46.081  w: [CreateNanoSyncProviderRequestClient] Midgard: couldn't create sync provider. Error: 404.
2

Need the entire log. Just what you posted is not enough info. It says there was an error, but not what caused the error.

3

I selected only the lines that was added after I tried to download a video.
I did not find a way to put the app in “verbose” mode to get more information.

Do you need the startup logs too ?
In which case, I would like to avoid publishing it here … it contains public urls/IP I would need to remove first.

4

You can PM me the full zip file of the logs.

Edit - I don’t need/want verbose logs at this time.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.