Server Version#: 1.16.5.1488
Player Version#: 1.0.0.792
Downloading a movie in the new client results in no external subtitle files downloaded, even subtitle files that are next to the movie file on the server (not found by searching from the web client), which differs from the report at Download of media with "searched" subtitles not downloading the subtitles
For example, on the windows server I have
$ find In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT/
In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT/
In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT//Subs
In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT//Subs/4_English.srt
In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT//Subs/In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT.idx
In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT//Subs/In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT.sub
In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT//Subs/3_English.srt
In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT//In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT.mp4
After downloading the movie on the mac client, I only have
$ find Library/Application\ Support/Plex/Plex\ Media\ Server/Sync/1/1/In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT\ \(2014\)/
Library/Application Support/Plex/Plex Media Server/Sync/1/1/In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT (2014)/
Library/Application Support/Plex/Plex Media Server/Sync/1/1/In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT (2014)//In.Order.of.Disappearance.2014.NORWEGIAN.720p.BluRay.H264.AAC-VXT (2014).mp4
So when I watch the downloaded copy on the mac client I don’t have any subs. Which is a non-starter for foreign movies like this one.
The player reports that the subtitles are available, but selecting it has no effect:
