Downloads to iOS not using Hardware Transcoder

Plex Media Server NAS & Devices
1

iOS and Server logs attached.
Server Version#: 1.25.2.5319

Downloading a movie via the iOS app is transcoding only via software. The same movie played normally is hardware transcoded as expected.

PlexServerLogs.zip (44.6 KB)
PlexDebugInfo-Causland-7.26-1822 (2021-12-28 17.03.31 -0500).zip (1.6 MB)

2

IIRC Plex have commented in the past that this is by design.

3

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