Hardware Transcoding not working for downloads to iOS devices

Server Version#: 1.32.0.6918
Player Version#: 8.18
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Hi. I have gotten hardware transcoding working on my Plex server in Ubuntu on a 3060. iOS clients are able to use the GPU powered transcoding fine.

The problem I see is when they go to download media to the device the transcodes are software and not hardware. Is there a setting to enable this? I looked and other than having a PlexPass and checking off in the GUI to use Hardware Accelerated transcodes It does not seem to work. Any advice?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.