tom80H
February 19, 2025, 9:34pm
2
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues. You’ll need the individual output of those troubleshooting steps to follow up.
When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much.
First off… there’s a dedicated support article on troubleshooting your remote access . I strongly recommend you have a look at that.
Find below some additional remarks on how to troubleshoot your remote access setup.
Review your internet access / remote access configuration
It’s good practice to review if Plex gets the correct public IP address…