This is still exactly what happens to me. The client just buffers endlessly while Plex shows that its using massive bandwidth to stream a tiny file, but no streaming is happening.
The problem only happens when its audio transcoding only, full transcoding works fine no issues. Used to work fine until about a year ago. I know im repeating the issues, but why not?
All we can do is keep banging this drum and hope one day it gets fixed.
Exact same problem here, except i got a LG C3 wich is able to read DTS so it shouldnt need transcode from server. Maybe the app is not up to date and think LG cannot read DTS, itās the case for C2 and before.
I have to manually force direct stream in the Plex app for each episode, annoying !
Iām assuming you have actually checked to make sure DTS is enabled in the Audio section of the settings - it wasnāt on either of my C3ās (kinda confirming that the app āthinksā that the C3 cannot process DTS natively).
(Only the CX/C1/C2 couldnāt do DTS from factory - earlier models could. Possibly the C2 also now can since the WebOS 23/24 updates itās been given).
Still no news from Plexā¦
Will this be solved some day?
Will there be a WebOS client update?
As a reminder:
We used to be able to only transcode DTS audio without transcoding video. Now I must downsize from 1080p to 720p only to be able to transcode DTS as LG C2 donāt support it, otherwise transcoding DTS audio only will make the app to indefinitely buffer after a few minutes of play.
Please Plex could you at least give an answer?
Seriously, any word on this? Am running macOS Plex server and connecting with the Plex client an LG B4. Newest server and client versions; most up-to-date firmware on the LG.
As others have described, any time the video streams directly but the audio has to transcode (FLAC is the usual), the stream starts bufferingāI believe once the throttle buffer has passedāuntil it times out.
Anyone on the Plex team working on this? Seems like itās been an issue for a good while now.
Just got a LG G5 and am experiencing this. I didnāt seem to have the issue on my CX and that didnāt support DTS either. Is it fixed on some versions and not others?
Same issue. No issues transcoding the DTS track when playing the movie in a windows chrome browser but when trying to play on a C2 it all falls to pieces. Why doesnāt plex simply transcodes the DTS to working audio format.
@bernat83 how did you reencode the DTS audio tracks. Looked at doing this in handbrake but it is not supported
Come on Plex team, this topic has been opened since more than one year without any sign from you.
Hey!
Sorry, i didnt see you.
In Handbrake you have to add the movie, then you have to go to Audio. Then the track that you have in dts you have to select the codect aac or ac3. In Mixdown you have to select 5.1 and 512 of bitrate.
In video i use a low quality, coz i will put the new ac3 track to the original file with mktoolnx.
The file that you got in handbrake its just for the track. Thats why you can select low quality in video for more speed in the process.
After that, i keep also the orginial dts track. So i got both, but the ac3 its in the top.
Take a look at XMedia Recode. It can passthrough video. It is Windows only.
Consider EAC3. Better quality than AC3 at same bitrate. Supported by almost all recent TV sets.
Last year in the fireside chat, Wanke told me that the issue was going to be looked at. One year later, nothing has happend. Here is my new post in this years fireside chat about it:
Augh. Iāve had this exact same issue ever since I got my LG G4. Iām happy to see thereās a thread about it. Iām frustrated that itās a year old with no engagement from Plex
Fingers crossed this can finally get fixed soon
Hello! I personally have given up doing something.
Itās a shame, because all the users have to try to solve the problem or try to help the admins to solve it. Now here I will be quite critical, it seems that all of its resources alone go to the mobile application, which in 4 days will have a great update. We have told you that, if we left it, the sea of āābe was there and the sea of āābe was working.
You have to āfix the one that doesnāt work!!
It couldnāt be that I made a general error and no admin said that at all. It is not a mistake whatsoever. Itās a big big mistake. Where it doesnāt let you see the content. Within 2 minutes of starting to watch the movie is on indefinitely.
So Iām just going to give up on continuing to comment, itās useless. They will fix whatever interests them.
I feel everything all this balme that came from my forked tongue, but there was nothing to worry about. Itās a pity that we have had so many adventures to watch a ā ā ā ā ā ā ā movie quietly after a long day of work.
Well, at least fair enough to @McWanke for an honest reply
Seems a shame that as head of engineering he let this issue āslip through the cracksā, and cant give any assurances that this will be fixed in the upcoming client release (that we all know is going to be a massive car crash of a launch).
I just have no faith in Plex anymore. I dont understand how they can keep ploughing forward with new features on the live and ad supported side, whilst failing to address basic technical issues that stop us from playing media files on their own software clients.
Oh well, we tried our best!
