Dual Audio issue

Dev Community Apps & Creations
1

Having issues with dual audio files, both english and Japanese audio streams play simultaneously for some reason.

This issue is specific to my ATV3 as audio plays perfectly over my laptop.

Any assistance would be appreciated.

Posting media info below for review,

Media

Video Resolution 720p
Duration 2:40:15
Bitrate 1999 kbps
Width 1280
Height 720
Aspect Ratio 1.78
Container MP4
Video Frame Rate PAL
Web Optimized Yes
Has 64bit Offsets 0
Part

Duration 2:40:15
File GHOST IN THE SHELL SAC The Laughing Man (BD 1280x720 AVC AACx2 [5.1+5.1]).mp4
Size 2.24 GB
Container MP4
Has 64bit Offsets 0
Web Optimized Yes
Video

Codec H264
Bitrate 1114 kbps
Bit Depth 8
CABAC 1
Chroma Subsampling 4:2:0
Color Space yuv
Duration 2:40:15
Frame Rate 25.784 fps
Frame Rate Mode vfr
Has Scaling Matrix 0
Height 720
Level 4.0
Profile high
Ref Frames 6
Scan Type progressive
Stream Identifier 1
Width 1280
Audio

Codec AAC
Channels 5.1
Bitrate 421 kbps
Language 日本語
Audio Channel Layout 5.1
Bitrate Mode VBR
Duration 2:40:15
Profile lc
Sampling Rate 48000 Hz
Stream Identifier 2
Audio

Codec AAC
Channels 5.1
Bitrate 458 kbps
Language English
Audio Channel Layout 5.1
Bitrate Mode VBR
Duration 2:40:15
Profile lc
Sampling Rate 48000 Hz
Stream Identifier 3

2

Direct Play or Transcoder active?

3

@baa said:
Direct Play or Transcoder active?

this was occurring with Directplay and Auto. I was not able to test with Transcode as my Nas does not have the muscle to transcode.

4

While playing, press and hold select. You should find a menu showing available audio tracks and subtitles. Does it indicate something regarding “play simultaneously”?
The thing is… with direct play, PlexConnect does basically nothing. Are you able to stream that file from iTunes? What does it do then?

5

@baa said:
While playing, press and hold select. You should find a menu showing available audio tracks and subtitles. Does it indicate something regarding “play simultaneously”?
The thing is… with direct play, PlexConnect does basically nothing. Are you able to stream that file from iTunes? What does it do then?

Tried it, what came up was the Subtitle option with “OFF” checked and and under speakers “Apple TV” checked. No other options was present or anything that indicated “play simultaneously”.

Will try iTunes in a bit.

6

This is the exact problem I’m currently having… I thought it was an aTV 4 problem, but I’ve just gone back and tried my aTV 3 and the same thing happens, both with Plex Direct Play and iTunes Home Sharing. The aTV plays both audio tracks at the same time… The thing is this never use to happen and I don’t know what’s changed to cause it to start happening :frowning: