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1

Hi,

In my TV Shows Library I have an issue :

As you can see, the same Show appears multiple times. For example for Suits the first one contains only Season 5 and the second contains 1,3,4

Did a make a configuration mistake ?

Thanks !

2

@arthurg95 said:
Did a make a configuration mistake ?

Most likely, yes.

  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB. If there is something in parentheses, take that too. If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show. Name the top folder of the show exactly after the title on TheTVDB. No abbreviations. No additional subfolders. No aliases.
  4. Name the episode files according to the above linked naming guide. Use the same title as for the top folder. Show's Title - s01e01 - additional info.ext (‘- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.

Following the naming standerd of Plex is crucial for avoiding this type of issue.

Do also check if your files are in mp4/m4v format.
If they are, they could contain internal ‘metadata’ which can potentially throw off Plex’s scanners.
To avoid such troubles, go to Settings - Server - Agents - Shows -TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack active agents.