Duplicate libraries in Users Shares

Plex Media Server NAS & Devices
,
1

I have had PMS installed on Windows for a year and just bought a Synology DS918+ and installed Plex. I set up new libraries on the new PMS and let i download new metadata. Everything went as planned and everything is working fine. When all was finished I logged out the old PMS on Windows and now only the new installation on the NAS is active. On the home screen the libraries shows up fine but in Users when I share a library every library before I removed the old installation shows up twice. Both in My Home and in Friends.

I addes a new library to the server and that one only shows up once as it should. I have optimezed the database, cleand bundles but it still shows up twice. This is no biggie, just annoying. Is there any way I can get this removed?

I have looked in several forums and I can find a lot of people having problem with duplicates in the home screen and how to solve that, but now only in the Users section of PMS.

/Mathias

2

Exactly the same issue in my installation. I deinstall an reinstall the Plex app on my Synology. Everything works fine. But when I share libraries, they shows up twice. Under devices I had only one server (the current) - the last time I had this issue, there was more than one server (the old one and the current).

Any ideas?

3

This sounds like a player app issue? If so , please direct to the particular app.

Please screen capture what is meant by duplicate shares being indicated.

This sounds like the old definition (instance) of the server still existing. Until it is removed fully, those shares will be reported.

4

It might be a player app issue. This occur despite what browser I use, but that might be expected?

This is how it looks like for me (libraries in Swedish :wink: )

dup
dup824Ă—607 49.4 KB

Only library Jennie, which has been added after the old PMS was removed is showing once.

/Mathias

5

I solved this issue! I removed the server from my account and reconnect it. No more duplicates…

6

Great! What do you mean “removed from your account”?
Can you tell med the steps?
Mathias

7

You can remove the server under settings -> server, or under devices server (i don’t know exactly the english menus because I use a german installation…

8

In the web app go to settings -> Server -> logout and after that Server login

9

Sound too simple to be true :slight_smile:
Will I loose anything by doing this? Settings etc?
Mathias

10

10
Bildschirmfoto 2018-08-14 um 17.52.10.png1221Ă—317 216 KB

11

You loose only the settings of the sharing information… you have to reconfig the user shares…

12

I’ve only a german image…

13

Let me know if it works! :wink:

14

I cleared the server under the menu “Geräte” what means devices… and there the server menu…

15

I’ve just tried using “Sign Out” from under the “Server” menu. Signed back in and that did not help.
I will try removing the server from devices and see if that helps.

16

I guess there are two servers under the devices… clear both…

1 Like
17

Removing the server under Devices helped
Thanks!

18

Nice! :+1:

19

I removed the server, meaning signed out and then reclaimed it, but I still see the duplicates. I can not find the menu called “devices” you are talking about, can anyone point me in the right direction?

20

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.