DVR and Live TV wizard frozen on channel selection screen

I am using the latest version of plex on Windows 10 with a Hauppauge WinTV-DualHD. When I get to the final screen of the wizard, I select some channels (all of which are viewable in the WinTV app) and press save and it loads endlessly. I have allowed it to sit overnight and still no luck. This is the main reason I purchased a Plex Pass, so it’s a bit of a dealbreaker if this feature will not work. Thanks for your help.

I do not have the Hauppauge tuners but know there are issues with WinTV installed on a computer. See note at bottom of Supported DVR Tuners and Antenna page: https://support.plex.tv/hc/en-us/articles/225877427-Supported-DVR-Tuners-and-Antennas

I uninstalled WinTV and installed the driver only, restarted windows and still no luck.