DVR channel scan not finding real channels

Server Version#: 1.13.4.5271
Player Version#: 3.71.1

I have a Hauppauge WintTV-HVR 2250. I’ve been using it for many years on Windows 7 with Windows Media Center. It has worked just fine. It scanned channels and found a guide and worked exactly like it should.

I’m trying to switch to Plex. None of the things that should happen are happening. It scans for channels and finds 50+. When I select the guide that should be appropriate for my region and provider nothing gets mapped. Since you can’t access a channel without mapping it (seems silly) I just manually checked every box and assigned the scanned channels (117.17 etc.) to real channels (3 for CBS etc.). I was then going to go to each channel and figure out what it should actually be mapped to and fix it all myself.

Turns out I can’t do that either because every channel that Plex has found either returns an error (can’t tune) or is just some channel playing music to a slide show. It does not seem to have found any actual TV channels.

If I use the exact same tuner in the same computer using media center it all still works just fine.

I found this reddit post: Reddit - Dive into anything

In following those steps the data column does contain something but it’s certainly not a worthwhile XML. All it has is:

<?xml version="1.0" encoding="UTF-8"?>

<MediaContainer size="0"/>

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