DVR failed

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1

Live DVR failed to capture this show but I can’t fiugure out why, the relevant snipit from the log (or at least I think so) is here… logs attached below (The Daily Show)
Plex Media Server Logs_2018-10-04_09-14-20.zip (5.3 MB)

Plex Media Server.5.log:Oct 03, 2018 22:00:00.545 [50480] DEBUG - DVR:Grabber: Starting operation for ‘The Daily Show With Trevor Noah - E3 - Neil deGrasse Tyson’.
Plex Media Server.5.log:Oct 03, 2018 22:00:00.549 [50480] DEBUG - DVR:Subscription: Failed to resolve subscription for show ‘guid: com.gracenote.onconnect://show/11830638 thumb: https://tmsimg.plex.tv/assets/p14449894_b_v5_ab.jpg title: The Daily Show With Trevor Noah type: 2 year: 2015’ to library item
Plex Media Server.5.log:Oct 03, 2018 22:00:00.905 [50480] DEBUG - DVR:Grabber: Setting timer to stop grab of ‘The Daily Show With Trevor Noah - E3 - Neil deGrasse Tyson’ in 1860 seconds.
Plex Media Server.5.log:Oct 03, 2018 22:00:11.354 [50480] DEBUG - Job running: EAE_ROOT=’\?\C:\Users\Media Server\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\EasyAudioEncoder’ FFMPEG_EXTERNAL_LIBS=‘C:\Users\Media\ Server\AppData\Local\Plex\ Media\ Server\Codecs\e944d3a-1322-windows-i386\’ X_PLEX_TOKEN=‘xxxxxxxxxxxxxxxxxxxx’ C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe -codec:0 mpeg2video -noaccurate_seek -live_start_index 0 -i http://127.0.0.1:32400/livetv/sessions/5baf472e-1d20-4f45-aa08-ae34f8bdaeac/1b2a0911-7109-4ba4-ab5e-bec6c0222a6b/index.m3u8?offset=-1.000000&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx -map 0:0 -codec:0 copy -map 0:1 -metadata:s:1 language=eng -codec:1 copy -copypriorss:1 0 -f mpegts -map_metadata -1 -map_chapters -1 -t 1860 “M:\Media\Media Libraries\TV Shows\04-R.grab\3c45b88ec04967231b55c00132b8ef5ecafde155\The Daily Show With Trevor Noah (2015) - S04E03 - Neil deGrasse Tyson.ts” -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/1b2a0911-7109-4ba4-ab5e-bec6c0222a6b/9986f969-d54d-41b5-8df5-7199b13214af/progress
Plex Media Server.5.log:Oct 03, 2018 22:00:11.433 [24812] INFO - Notification: Recording The Daily Show With Trevor Noah - E3 - Neil deGrasse Tyson -
Plex Media Server.log:Oct 04, 2018 08:24:47.024 [35836] DEBUG - DVR:Subscription: Failed to resolve subscription for show ‘guid: com.gracenote.onconnect://show/11830638 thumb: https://tmsimg.plex.tv/assets/p14449894_b_v5_ab.jpg title: The Daily Show With Trevor Noah type: 2 year: 2015’ to library item

2

It says it was recorded succesfully, But I can’t find it anywhere. @dane22 can you help?

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3

The only time I see something like this depends on what my retention settings are. Yes, the show will record, but depending on your Keep settings, it may immediately delete.

Under the Recordings section in the right menu of the Web app, it should show a play button if the recording exists. If it’s missing, the file has been deleted for some reason.

4

Thanks for the input, there is no Play Button in recordings. and here are my “delete setting” for that show.

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5

I think Gracenote has the wrong Season

From looking it should be Season 24, Ep 2 (according to tvdb)

Season 4 Ep 2 is from 1999, so is over 30 days old and will be auto deleted

6

Interesting, easy to test for, I’ll turn off the auto delete and see if its there tomorrow!

7

Good luck

Hope i am reading it right, was this the episode

https://www.thetvdb.com/series/the-daily-show/episodes/6827047

8

Sounds reasonable and ties in well with what @AmazingRando24 said.

I turn off the delete after 30 days, and therefore it should not be deleted, IF what we think is true… I’ll update tomorrow!

9

I know that Delete After 30 Days ties to what the data for the original broadcast date states, and not the date you recorded the show. That’s always been a solid complaint I’ve had about Plex’s DVR retention rules.

10

Sorry, but not into DVR stuff!

Please avoid random fire here :wink:

11

that was it, thanks @paulsalter and @AmazingRando24… good call

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