DVR has problem with HDHOMERUN unable to record, though Live TV okay

[kenhoffman]

Server Version#: 1.41.3.9314
Player Version#: N/A
Tuner Make/Model: HDHOMERUN CONNECT DUO
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
ERROR: Recording failed. Please check your tuner or antenna.
Watching Live TV without errors.

[hokierulz]

Would you please post debug level server logs covering the time period of a failed attempt to record? That will help greatly to determine the issue.

[ckronengold]

Do you have write permission to the destination drive?

I have a similar issue, but can’t figure it out. My DVR schedule shows that I don’t have permission to the destination, but checking the drive, I can see “drwxrwxrwx” so I should be good to go.

Unfortunately my logs don’t go back that far, so I can’t see what’s happening behind the scenes. Any suggestions?

[hokierulz]

@ckronengold I’m going to take a few guesses about your environment. Based on your screen shots and naming conventions, am I right that you have a Plex server that is some flavor of Linux, and then also have a seperate server that is Ubuntu Linux that is an NFS server for the storage you are using for your TV libraries?

If so, the NFS mount point on your Plex server that you are showing for your TV library is ‘/nfs/buntuTV/KIDSDVR’, but then it appears that the screen shot you presented for directory permissions is, what I assume, the corresponding directory from your NFS server.

If so, the permissions that NFS client will get depends on how you defined your NFS exports (e.g. /etc/exports on your NFS server) and also how you mounted it on your Plex server (possibly in /etc/fstab on your Plex server?) What the NFS client gets as it’s permissions are going to be different than what the directory permissions are on the NFS server.

What do the permissions look like on your Plex server for the “/nfs/buntuTV” and “/nfs/buntuTV/KIDSDVR” directories?

[ckronengold]

Those are some pretty outstanding guesses.

I just moved my Plex instance to a new box with Ubuntu 24.04. and you’re spot on. I had a mismatch with the mount points for the OS and the NFS mounts. Had to re-export the NFS after remounting with rw permission.