DVR Playback Freezes Up Constantly

Server Version#: Latest
Player Version#: Latest

I have a new LG OLED running Web OS 23. Whenever I try and watch recorded content, playback will randomly freeze, and after about a minute I’ll get a playback error. I noticed on the PMS dashboard that while this is happening, the bandwidth graph spikes up to 160 kbs and stays there until you acknowledge the error message. Regular content that is not recorded plays fine.

1 Like

This is still a problem with latest versions of player and server. Recorded tv is not watchable.

Problem still exists. Does no one else have this issue with their recorded content?

I found that in the video settings setting the H264 maximum to 3 seems to fix the issue, but the player itself recommends a much higher setting. Also worth noting is that my older LG with Web OS 3 doesn’t have this problem, nor any other player type device.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.