Complete logs means attaching the full zip file that was downloaded into a reply, otherwise I have to ask several questions and then may still need to see the full zip to understand what is happening. (Plex Employees usually won’t help or reply if not present)
- Server Version
- OS Version, Server or Workstation. Did you load a GUI.
- Client being used for testing and version
- CPU
- Location of transcoder folder
- Are you running Plex native, docker, snap, VM.
- Storage, internal, external, NAS
8 Country (Different broadcast standards)
Your choice of using /media can create permission problems.
Tip #26 Linux Tips - #26 by ChuckPa
Find the Codecs directory, default path is: /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Codecs
Stop Plex, don’t remove the .device.id file but delete the contents of the subdirectory, then restart Plex and try again.