DVR Setup is not working correctly

Plex Media Server Desktops & Laptops
1

Server Version#: 1.14.1.5488
Player Version#: 3.81.1

On DVR Setup screen,
picking GUIDE for pairing EPG with device channels is not working properly…
After selecting some option from GUIDE dropdown, service request is called, which returns response like:

<?xml version="1.0" encoding="UTF-8"?>
<MediaContainer size="165">
<Channel identifier="0" key="410364218-25DFB777DA71915CF44CCB8C706FE941" thumb="http://akamai-b.cdn.cddbp.net/cds/2.0/image/3265/BE55/ACA1/2313_110.png?cid=4412416" title="Discovery Science HD" callSign="Discovery Science HD" hd="1" />
<Channel identifier="0" key="401203009-4DCA139F11EE7B22F360663EEB0C7B26" thumb="http://akamai-b.cdn.cddbp.net/cds/2.0/image/B591/5AE9/B9FE/2D79_110.png?cid=4412416" title="Film Europe Channel HD" callSign="Film Europe Channel HD" hd="1" />
<Channel identifier="0" key="410362255-B661F2B9F9599B6D2BC67061D929CD04" thumb="http://akamai-b.cdn.cddbp.net/cds/2.0/image/F2EE/994E/0F28/9D61_110.png?cid=4412416" title="MTV Live HD" callSign="MTVLHDE" hd="1" />
...
</MediaContainer>

But when all channels have the same identifier attribute such as in this case is “0”, only one (last) channel is displayed in the dropdown field.

This situation is for almost all guide providers in my country, so I cannot setup my DVR correctly.
And DVR was the main reason why I bought Plex Pass :frowning:

2

What country and provider did you pick so we can investigate?

3

Hi,
country is Slovakia (DVB-T/T2) and providers… Almost all, for example Slovanet

4

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