Problem with "finding best guide for your channels and location"

Hi folks,

I am trying to configure Live TV & DVR but I am experiencing issues with the EPG retrieval.

For sake of clarity, I start from the beginning:

  1. I have manually exported the .m3u8 playlist from my enigma2 decoder (Vu+ with Black Hole).

The format is the following:

#EXTM3U #EXTVLCOPT--http-reconnect=true #EXTINF:-1,TV5MONDE EUROPE #EXTVLCOPT:program=7322 http://192.168.1.154:8001/1:0:1:1C9A:332C:13E:820000:0:0:0: #EXTINF:-1,Arte HD #EXTVLCOPT:program=307 http://192.168.1.154:8001/1:0:1:133:3E1C:13F:820000:0:0:0:

  1. I have saved this on my NAS (a QNAP) and pass it to Telly[1]

  2. I have opened PMS and I can see Telly is properly recognized.

  1. Going next, I indeed see all channels and I can select the country (of the m3u8 provider)

  1. Then I enter the postal code

  1. Finally, I receive the below screen which remains to 0% all the time

  1. This is the latest Plex Tuner Service log (after I aborted the configuration):

May 29, 2018 17:49:33.927 [0x7f7c6611a700] INFO - Plex Tuner Service v1.0.0.0 - unknown PC unknown - build: May 29, 2018 17:49:33.928 [0x7f7c6611a700] INFO - Linux version: 4.2.8 (#1 SMP Thu May 24 01:34:30 CST 2018), language: en-US May 29, 2018 17:49:33.928 [0x7f7c6611a700] INFO - Processor Intel(R) Celeron(R) CPU N3160 @ 1.60GHz May 29, 2018 17:49:33.928 [0x7f7c6611a700] INFO - /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Plex Tuner Service /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources/Tuner/Private /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources/Tuner/Shared 1.13.2.5102-4898d7d96 32600 /waitmutex May 29, 2018 17:49:33.925 [0x7f7c6b099780] INFO - [I] broker_t::start... May 29, 2018 17:49:33.931 [0x7f7c6b099780] INFO - [I] device_manager_t::init. May 29, 2018 17:49:33.931 [0x7f7c6b099780] INFO - [I] device_manager_t::init. Initialize provider manager May 29, 2018 17:49:33.931 [0x7f7c6b099780] INFO - [I] device_manager_t::init. Initialize all device auxes May 29, 2018 17:49:33.931 [0x7f7c6b099780] INFO - [I] dvb_device_factory_t::get_aux_list May 29, 2018 17:49:33.932 [0x7f7c6b099780] INFO - [I] tvbutler_aux_t::init May 29, 2018 17:49:33.933 [0x7f7c6b099780] INFO - [I] web_server_t::start. Starting web server on port 32600 May 29, 2018 17:49:35.207 [0x7f7c65b3e700] INFO - [I] web_service_t::process_device_discovery May 29, 2018 17:49:35.207 [0x7f7c65b3e700] INFO - [I] device_reactor_t::get_device_list () May 29, 2018 17:49:35.208 [0x7f7c65b3e700] INFO - [I] dvb_device_factory_t::get_device_list () May 29, 2018 17:49:37.212 [0x7f7c65b3e700] INFO - [I] SAT2IP - discover_satip_servers(): no servers found May 29, 2018 17:49:37.617 [0x7f7c65b3e700] INFO - [I] v4l::DeviceGetList_impl. getting v4l device list May 29, 2018 17:49:37.626 [0x7f7c65b3e700] INFO - [I] onetv_factory::DeviceGetListEx >> May 29, 2018 17:49:37.629 [0x7f7c65b3e700] INFO - [I] onetv_factory::DeviceGetListEx. Found device 7531:3 May 29, 2018 17:49:37.630 [0x7f7c65b3e700] INFO - [I] onetv_factory::DeviceGetListEx. Found device 4101:45397 May 29, 2018 17:49:37.630 [0x7f7c65b3e700] INFO - [I] onetv_factory::DeviceGetListEx. Found device 1309:2 May 29, 2018 17:49:37.630 [0x7f7c65b3e700] INFO - [I] onetv_factory::DeviceGetListEx. Found device 7531:2 May 29, 2018 17:56:36.232 [0x7f7c6b099780] INFO - [I] device_manager_t::term May 29, 2018 17:56:36.233 [0x7f7c6b099780] INFO - [I] device_manager_t::term. Stop all devices May 29, 2018 17:56:36.233 [0x7f7c6b099780] INFO - [I] device_manager_t::term. Shut down all device auxes May 29, 2018 17:56:36.233 [0x7f7c6b099780] INFO - [I] tvbutler_aux_t::term May 29, 2018 17:56:36.312 [0x7f7c6b099780] INFO - [I] web_server_t::stop. Web server is stopped May 29, 2018 17:56:36.312 [0x7f7c6b099780] INFO - [I] device_manager_t::term May 29, 2018 17:56:36.312 [0x7f7c6b099780] INFO - [I] device_manager_t::term. Stop all devices May 29, 2018 17:56:36.312 [0x7f7c6b099780] INFO - [I] device_manager_t::term. Shut down all device auxes May 29, 2018 17:56:36.313 [0x7f7c6b099780] INFO - [I] broker_t::shutdown. Shutdown is completed.

What can I check, do to solve the issue?

Thanks!

EDIT: PMS Version 1.13.3.5223

[1] https://github.com/tombowditch/telly

1 Like

For sake of clarity, the same issue happens with HRTunerProxy plugin.

Anybody is able to confirm or guide me through this issue please?

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