DVR Support for Triax TSS 400 MKII

General Discussions Plex Features
1

Hi,

i try to setup dvr with TSS 400 MKII…
The device is not discovered in the webgui
the log shows “Found device”
how can get the device working?

my Plex Tuner Service.log :

Nov 17, 2017 17:06:40.759 [0x7f8d05143700] INFO - Plex Tuner Service v1.0.0.0 - unknown PC unknown - build: Nov 17, 2017 17:06:40.759 [0x7f8d05143700] INFO - Linux version: 4.4.0-98-generic (#121-Ubuntu SMP Tue Oct 10 14:24:03 UTC 2017), language: de-DE Nov 17, 2017 17:06:40.760 [0x7f8d05143700] INFO - Processor Intel(R) Xeon(R) CPU W3670 @ 3.20GHz Nov 17, 2017 17:06:40.760 [0x7f8d05143700] INFO - /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/Shared 1.9.7.4460-a39b25852 32600 /waitmutex Nov 17, 2017 17:06:40.758 [0x7f8d0a5be780] INFO - * broker_t::start... Nov 17, 2017 17:06:40.764 [0x7f8d0a5be780] INFO - * device_manager_t::init. Nov 17, 2017 17:06:40.764 [0x7f8d0a5be780] INFO - * device_manager_t::init. Initialize provider manager Nov 17, 2017 17:06:40.764 [0x7f8d0a5be780] INFO - * device_manager_t::init. Initialize all device auxes Nov 17, 2017 17:06:40.764 [0x7f8d0a5be780] INFO - * dvb_device_factory_t::get_aux_list Nov 17, 2017 17:06:40.765 [0x7f8d0a5be780] INFO - * tvbutler_aux_t::init Nov 17, 2017 17:06:40.765 [0x7f8d0a5be780] INFO - * web_server_t::start. Starting web server on port 32600 Nov 17, 2017 17:06:48.437 [0x7f8cfdffb700] INFO - * web_service_t::process_device_discovery Nov 17, 2017 17:06:48.437 [0x7f8cfdffb700] INFO - * device_reactor_t::get_device_list () Nov 17, 2017 17:06:48.437 [0x7f8cfdffb700] INFO - * dvb_device_factory_t::get_device_list () Nov 17, 2017 17:06:50.465 [0x7f8cfdffb700] INFO - * SAT2IP - server discovered: 192.168.1.103 Nov 17, 2017 17:06:50.465 [0x7f8cfdffb700] INFO - * SAT2IP - description XML: http://192.168.1.103:80/rootDescr Nov 17, 2017 17:06:50.471 [0x7f8cfdffb700] INFO - * dvb_device_factory_t::get_device_list. Id dvb#sat2ip#0#uuid:00000000-0000-1000-a2c0-00059e979ebb, Name Triax SatIP Converter (192.168.1.103) - 0, Standards 4 Nov 17, 2017 17:06:50.471 [0x7f8cfdffb700] INFO - * dvb_device_factory_t::get_device_list. Id dvb#sat2ip#1#uuid:00000000-0000-1000-a2c0-00059e979ebb, Name Triax SatIP Converter (192.168.1.103) - 1, Standards 4 Nov 17, 2017 17:06:50.471 [0x7f8cfdffb700] INFO - * dvb_device_factory_t::get_device_list. Id dvb#sat2ip#2#uuid:00000000-0000-1000-a2c0-00059e979ebb, Name Triax SatIP Converter (192.168.1.103) - 2, Standards 4 Nov 17, 2017 17:06:50.471 [0x7f8cfdffb700] INFO - * dvb_device_factory_t::get_device_list. Id dvb#sat2ip#3#uuid:00000000-0000-1000-a2c0-00059e979ebb, Name Triax SatIP Converter (192.168.1.103) - 3, Standards 4 Nov 17, 2017 17:06:50.877 [0x7f8cfdffb700] INFO - * v4l::DeviceGetList_impl. getting v4l device list Nov 17, 2017 17:06:50.879 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx >> Nov 17, 2017 17:06:50.880 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx. Found device 7531:3 Nov 17, 2017 17:06:50.880 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx. Found device 7531:2 Nov 17, 2017 17:06:50.880 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx. Found device 3725:6486 Nov 17, 2017 17:06:50.880 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx. Found device 7531:2 Nov 17, 2017 17:06:50.881 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx. Found device 3599:2 Nov 17, 2017 17:06:50.881 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx. Found device 3599:3 Nov 17, 2017 17:06:50.881 [0x7f8cfdffb700] INFO - * onetv_factory::DeviceGetListEx. Found device 7531:1 Nov 17, 2017 17:06:50.881 [0x7f8cfdffb700] INFO - * device_manager_t::get_device_list. Device Triax SatIP Converter (192.168.1.103) - 0, id dvb#sat2ip#0#uuid:00000000-0000-1000-a2c0-00059e979ebb, tuners 1, state 0, standards 4 Nov 17, 2017 17:06:50.881 [0x7f8cfdffb700] INFO - * device_manager_t::get_device_list. Device Triax SatIP Converter (192.168.1.103) - 1, id dvb#sat2ip#1#uuid:00000000-0000-1000-a2c0-00059e979ebb, tuners 1, state 0, standards 4 Nov 17, 2017 17:06:50.881 [0x7f8cfdffb700] INFO - * device_manager_t::get_device_list. Device Triax SatIP Converter (192.168.1.103) - 2, id dvb#sat2ip#2#uuid:00000000-0000-1000-a2c0-00059e979ebb, tuners 1, state 0, standards 4 Nov 17, 2017 17:06:50.881 [0x7f8cfdffb700] INFO - * device_manager_t::get_device_list. Device Triax SatIP Converter (192.168.1.103) - 3, id dvb#sat2ip#3#uuid:00000000-0000-1000-a2c0-00059e979ebb, tuners 1, state 0, standards 4
2

sorry i dont no from the “UnsupportedDevices” option…
i enabled it and the tuner works now
can be closed…

3

Hi, I’m facing similar Symptoms to what saxesn described but seem to be more blind.
If there is an “UnsupportedDevices” Option, I can’t find it anywhere.

I’m running PMS from a QNAP NAS (TS 459 Pro+) with a Kathrein Exip 414 Sat>IP Server.
My logs do Show that the Exip is discovered but no Tuner Shows in the UI.

@saxesn: Would you mind sharing what Setting you changed where in order to have the tuner appear in the web UI?
(btw. I got onfirmed yesterday as a user for unsupported (community tested) Tuners)
The Exip 414 is marked as partially working and described as showing up out-of-the-box. Thus I assume that I’m really missing something stupid like a simple checkbox…