Hello good people,
Ive had my email compromised in a data breach. They’ve changed my email password so i no longer have access.
The issue, is that in order to authenticate who i am, plex sends a security code to that unaccessible account.
Is there any way i can change the email thats associated with my plex pass?
Please contact https://www.plex.tv/contact/?option=plex-pass-billing
Remember to open the ticket from your new email, and in the ticket mention the compromised one, so our accounting & billing team can communicate securely with you!
I suspect you just created a Zendesk ticket as instructed by @OttoKerner, but sadly didn’t follow my advice, that was added afterwards?
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