Just started doing it last night.
Does it on everything.
Turn off enhanced and it plays fine.
Running latest beta. and latest PMS on Windows.
Same here. Just started yesterday. Had to turn it off.
1 Like
same ran into this last night, was very confused.
tonight finding its on a lot more video files.
Sorry guys, this issue has been found and fixed. It was a tough one but is fixed now.
We’ll deploy a new beta soon.
2 Likes
Wonderful.
Thanks for the update. I miss my enhanced player!
What was the issue? Why did it appear for everyone at the same time? Was this the consequence of a flag that was enabled in the back end? Strange about the timing of the bug that multiple people experienced it compared to age of the current beta.
Hmmm unless I’m wrong it had nothing to do with that and it was just a bug in the latest beta, but it didn’t always happen
I’m in the UK and based on all the replies. If we all started experiencing the bug from Saturday night GMT/UTC (my time) after it working flawlessly prior. Then it must be a backend issue?
1 Like
What kind of video was it? 4K HDR?
For me everything 720/1080p MKV. Was affected.
As soon as I switched off enhanced. It all played fine but not direct play. Which is why we’re all here for the enhanced.
Bring back triple tap for subtitles cycle on/off though please!
it was everything and anything
Then I don’t understand why the behavior changed magically 
AFAIK that bug has been since the latest beta was deployed, nothing really triggered from our backend O_o
Just updated and all is well.
Still not fixed the screensaver resume bug 
Bug selecting chapters with Enhanced turned on. It will either freeze or not play.
That one will be fixed in the next release, not in this one, sorry. That means in ~2 weeks while we test the fix internally.
I’ll take a look soon, thanks for reporting!
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
