EPG No Longer Refreshing / Updating

Plex Media Server Desktops & Laptops
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Server Version#: 1.16.1.1273
Player Version#:

Hi, Can someone please help me with as to why my EPG is no longer updating?
I have 8 Tuners from 3 different sources which take an age to setup so really do not want to delete the DVR and start again! Everything has been working in this current configuration for months and restarting the server does not help.

When clicking refresh guide I see a few hundred listings downloading but the progress only gets to 4% before it stops and I only have less than a day’s EPG data.

Any help gratefully appreciated!

Plex Media Server.rar (134.8 KB)

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Are you able to see your DVR setup in the web client? I cannot even see mine in any version greater than 1.16.0.1226…

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Hi,

Yes I can see everything just fine, its just the EPG only gets to 4% then stops without error

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Problem has now got worse to only get to 0% initializing, no data at all is downloading. Found this in the log, can anyone please help as takes ours to delete pvr and setup again!

un 27, 2019 09:09:09.088 [0x1545d2fd7700] ERROR - EPG: received HTTP response of 404 from request to https://tmsapi.plex.tv/v1.1/lineups/GBR-1001669-DEFAULT/grid?api_key=xxx&endDateTime=2019-06-27T12%3A00Z&imageSize=Ms&imageText=false&startDateTime=2019-06-27T08%3A00Z
Jun 27, 2019 09:09:09.206 [0x1545d2fd7700] ERROR - EPG: received HTTP response of 404 from request to https://tmsapi.plex.tv/v1.1/lineups/GBR-1001669-DEFAULT/grid?api_key=xxx&endDateTime=2019-06-27T12%3A00Z&imageSize=Ms&imageText=false&startDateTime=2019-06-27T08%3A00Z
Jun 27, 2019 09:09:09.341 [0x1545d2fd7700] ERROR - EPG: received HTTP response of 404 from request to https://tmsapi.plex.tv/v1.1/lineups/GBR-1001669-DEFAULT/grid?api_key=xxx&endDateTime=2019-06-27T12%3A00Z&imageSize=Ms&imageText=false&startDateTime=2019-06-27T08%3A00Z
Jun 27, 2019 09:09:09.341 [0x1545d2fd7700] WARN - EPG[onconnect]: Failed to load EPG.
Jun 27, 2019 09:09:09.341 [0x1545d2fd7700] DEBUG - EPG[onconnect]: Total time to load EPG was 4.5 (HTTP details cached 0.0%, CloudFlare grid cached: 0.0%, 3 HTTP errors)
Jun 27, 2019 09:09:09.341 [0x1545d2fd7700] DEBUG - Activity: Ended activity 28a0ce62-43c5-491d-9974-02228d3c1a87.

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