EPG status for all countries - Plex user insights

Live TV & DVR
1

Hi

After almost 8 months of struggling with minimalist communication / support from Plex, I’ve just discovered that Gracenote, which Plex choose with the reason that they would be a better EPG provider and solve all problems, doesn’t support over 50% of the channels for the country I live in and they have no forecast to when they will be supported. That makes me wonder if smaller countries just got neglected for Plex to be able to add more and bigger countries.

Creating an overview on which countries that was dropped under the bus under this change could hopefully unite us to put a bigger pressure to Plex to find a solution for this.

Please provide me with following feedback in this thread:
Country: Provider and status

  • Denmark: Yousee :red_circle: Stofa :red_circle: Waoo :red_circle:
  • Finland: Elisa :red_circle: Telia :red_circle:
  • UK: Freeview OTA :green_circle:

:red_circle: = Many missing channels
:orange_circle: = Minor missing channels
:green_circle: = All channels are working

2

Hello @helmbaek

This issue is also present here in Finland were we have been unable to get EPG data for one of the biggest TV broadcasters Nelonen Media for the past +6 months. As I’m aware this effects all of the providers, but has been confirmed with Elisa and Telia.

  • Finland: Elisa :red_circle: Telia :red_circle:
3

Thanks @HeinonenTeemu

Will take into consideration if I should add dimension as TV broadcaster, but for now I’ll just ask for country and providers.

I have updated the list with your info.

4

Have you tried contacting @sa2000 ?

UK: Freeview OTA :green_circle: (for me, at least)

5

A lot of us from Denmark have been in Contact with sa2000. Gracenote have confirmed They are missing Many channels in Denmark and Finland.

6

As @dvidebaek mentions @sa2000 has just confirmed that Gracenote doesn’t support half of our channels in Denmark and apparently also in Finland which is pretty absurd and Plex doesn’t seem to any thing about this.

7

Sorry to hear that.

I remember the Aussies and Kiwis being kicked out with the last EPG effort (Tivo).