Error acquiring new certificate: Failed to retrieve cert from plex.tv: 502

Plex Media Server Remote Access
1

Server Version#: 1.40.4.8626

Happy to provide more logs if needed.

Jul 08, 2024 21:43:13.369 [0xfda4734800] DEBUG - [HCl#5a] HTTP requesting GET https://plex.tv/api/v2/devices/abed2621317c8b578b863c89bd495f1d90
79109d/certificate/download
Jul 08, 2024 21:43:13.514 [0xfd9fc7c900] DEBUG - [HttpClient/HCl#5a] HTTP/2.0 (0.1s) 202 response from GET https://plex.tv/api/v2/devices/abed2
621317c8b578b863c89bd495f1d9079109d/certificate/download (reused)
...
Jul 08, 2024 21:43:18.515 [0xfda4734800] DEBUG - [HCl#5b] HTTP requesting GET https://plex.tv/api/v2/devices/abed2621317c8b578b863c89bd495f1d90
79109d/certificate/download
Jul 08, 2024 21:43:18.671 [0xfd9fc7c900] DEBUG - [HttpClient/HCl#5b] HTTP/2.0 (0.2s) 502 response from GET https://plex.tv/api/v2/devices/abed2
621317c8b578b863c89bd495f1d9079109d/certificate/download (reused)
Jul 08, 2024 21:43:18.671 [0xfda4734800] ERROR - CERT: Error acquiring new certificate: Failed to retrieve cert from plex.tv: 502,

I’ve had my main FreeBSD server offline since February. Today I woke it back up, poked at some things, updated it.

The server is claimed and reachable, everything works without SSL enabled, but it’s failing to get a certificate. No custom name or cert configured.

There’s no cert-v2.p12 file, if that’s relevant.

I wonder if I spammed a bunch of cert requests, I restarted the host and services a few times in short order. Or if I have something old and wedged.

Thanks!

2

@ChuckPa Hey friendo - is this a thing you could help me with? Thanks in advance if so!

3

@Volts

Server “3.5” flooded the heck out of Plex.tv :joy:

I have reset the cert at Plex.tv.
Restart the server.

1 Like
4

I think it was really lonely because it had been turned off for so long.

HEY HEY HEY GUYS TALK TO ME

Thank you kindly.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.