Server Version#: 1.14.1.5488
Player Version#: Latest Roku Update
Plex was working with no issues until the latest server update.
Now when started Plex says “There was an unexpected error loading the dashboard”
I followed the instructions outlined here on how to repair a corrupt database, it did not fix the problem.
If I could get some assistance getting Plex running again I would appreciate it.
Thank you for your time.
I attached the log files in a zip.
On some server version upgrades the database structure needs to change. This was necessary for 1.14.1.5488 but it appears that the schema migration steps failed
Dec 21, 2018 11:00:32.923 [2044] ERROR - SQLITE3:0x9fdc3e2b, 13, statement aborts at 8: [INSERT INTO vacuum_db.'media_streams' SELECT * FROM main.'media_streams';] database or disk is full
Dec 21, 2018 11:00:32.923 [2044] ERROR - SQLITE3:0x9fdc3e2b, 13, statement aborts at 1: [VACUUM] database or disk is full
Could you check for disk space on the C: Drive
The database path is
C:\Users\Arron\AppData\local\Plex Media Server\Plug-ins Support\Databases
Without the database restructure being in place, access to database data would lead to errors as it arose here when loading the dashboard
If it is a disk space issue, freeing space and relaunching the server should make it go through the db schema migration sequence again
Please do collect logs to cover that time
The C: Drive is a SSD with 18 gig of space free.
Thank you for your assistance with my issue.
Was there a fix for this issue? Upgraded from 1.12.1.4885 to 1.14.1.5488 and also was unable to get the dashboard to load. I rolled back to 1.12.1.4885 to restore the Plex server.
Same problem here on macOS 10.13.6 with 20 GB of free disk space. Server-Restart does not help.
I still have this issue.
Same issue for me… everything was working 100% and then suddenly this.
i have the same issue, cant load my dashboard on any client/ app have tried reinstalling plex media server diddent work can anyone solve this please i need plex
Same,
running server on Linux Mint and cant get the error to go away.
“There was an unexpected error loading the dashboard”
This is a brand new install of Linux and Plex Server. Lots of space and not an upgrade.
Does anyone know where I can get an older version of PMS Ubuntu format? It’s the only way I know how to fix this bug in their upgrade.
same problem, server says its connectedd and available but dah wont load on local Mac and no films are able to be streamed from libraries
I have the same problem. My setup is on a raspberry pi 3 and my databases are symlinked to the external HDD which has more than enough free space.
Could the symlink be causing problems?
Hi I fixed this problem by deleting my plex folder under my C drive and completely wiping plex form my machine and then reinstallling it you lose all of your data (your watched list ex.) but it works again after that.
I’d rather try restoring an older version. I have way too many settings etc already configured 
I’ve already tried optimising database and restoring an older version of the db… but to no avail.
Our Plex 1.14.1.5488 system was working without error until the evening of 2019.03.14 when we began receiving the
“There was an unexpected error loading the dashboard. Please visit our forums if you continue to experience problems”
error when accessing Plex from the Plex server browser, the Vizio P65 built-in media app, LG TV official Plex app, Roku Ultra Plex app and Android Plex app.
Going to the section displays the appropriate Plex dashboard but none of the TV dashboards are visible.
PLEX SUPPORT: I doubt you bother reading these posts because paying customers aren’t important to you, we expect an answer and corrective solution FROM YOU, not other users.
While the uninstall-wipe-reinstall cycle a previous user noted worked on their system, it is no guarantee that after going through all that effort it will work for the rest of us, and THAT IS NOT A CORRECTIVE SOLUTION.
For those of you using the Raspberry pi PMS, there has been an update in the dev2day repository that fixes the dashboard problem.
Also, since Plex is now officially supporting the Raspberry pi architecture, the creator/s of dev2day is shutting down their repo soon. Here are the instructions from them:
ATTENTION
Finally, official ARMv7 and ARMv8 Plex packages are available:
https://www.plex.tv/media-server-downloads/The repo on dev2day.de has nearly reached its end of life. Please
upgrade to the official packages as soon as possible. This repository
will disappear sometime in the future.The migration is simple and your Plex library will be preserved.
First, remove the dev2day.de package:
sudo apt-get remove plexmediaserver-installerThen, remove the dev2day.de repo, e.g. with:
sudo rm /etc/apt/sources.list.d/pms.listNow, download and install the package from plex.tv, e.g.:
sudo dpkg -i plexmediaserver_1.15.1.791-8bec0f76c_armhf.debAlso, an official Plex repository should be available soon:
https://support.plex.tv/articles/235974187-enable-repository-updating-for-supported-linux-server-distributions/
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