Error code: s1001 (Network)

Some videos aren’t playing.

Server Version#: Version 1.19.2.2737
Player Version#: Version 4.22.3

Summary

From what I can tell some videos are missing media information causing them not to play. When I view the XML data the video with the error is missing some information. If I download the file it plays fine so I don’t think it’s a corrupted file.
I’ve attached my server logs after just trying to play the episode in question.

Attempted Fixes
  • Analyze episode
  • Analyze library
  • Update Plex
  • Run Plex server on another device
  • Watch from a different device

Plex Media Server Logs_2020-05-02_21-45-52.zip (3.8 MB)

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